Failure handling apparatus and system, rule list generation method, and non-transitory computer-readable medium

A rule list generation method by a failure handling apparatus including:

• at least one memory configured to store instructions and a list of a plurality of failure handling rules in which a handling content relevant to a failure message detected from an information system is associated with an execution condition for executing the handling content against the information system, and
• at least one processor configured to execute the instructions to:
• store a list of a plurality of failure handling rules in which a handling content relevant to a failure message detected from an information system is associated with an execution condition for executing the handling content against the information system;
• acquire the failure message;
• determining whether extracted information being extracted from the acquired failure message is applicable to the execution condition for each of the plurality of failure handling rules in the list;
• and
• identify a handling content associated with the execution condition that is determined to be applicable and executing the identified handling content against the information system,
• the rule list generation method comprising:
• accepting specification of condition information in the execution condition;
• generating a program code of a conditional expression based on the specified condition information;
• generating an input template of the plurality of failure handling rules, including an input field of a determination criterion value for determining the extracted information, based on the program code, and an input field of the handling content;
• and
• setting input values, for the input template, in the input fields and storing the input values in the memory as the list.

A non-transitory computer-readable medium that stores a program causing a computer to perform:

• processing of accepting specification of condition information in an execution condition for executing a handling content associated with a failure message detected from an information system against the information system;
• processing of generating a program code of a conditional expression based on the specified condition information;
• processing of generating an input template of a plurality of failure handling rules, including an input field of a determination criterion value for determining extracted information extracted from the failure message, based on the program code, and an input field of the handling content;
• processing of setting input values, for the input template, in the input fields and storing the input values in a storage apparatus as a list of the plurality of failure handling rules;
• processing of acquiring the failure message;
• processing of determining whether extracted information being extracted from the acquired failure message is applicable to the execution condition for each of the plurality of failure handling rules in the list;
• and
• processing of identifying a handling content associated with the execution condition that is determined to be applicable and executing the identified handling content against the information system.