Method for providing automated assistance with repairing a motor-driven tool and system for providing automated assistance with repairing a motor-driven tool

A system for providing automated assistance with repairing a motor-driven tool, the system comprising:

• an ascertaining device, wherein the ascertaining device is configured to ascertain at least one boundary operating condition of the tool, wherein the tool has previously not functioned properly under this boundary operating condition;
• a determining device, wherein the determining device is configured to determine a set of possible fault symptoms of the tool on the basis of the ascertained boundary operating condition, the set of possible fault symptoms being selectable by a user;
• an output device, wherein the output device is configured to output the determined set of possible fault symptoms;
• a selection device, wherein the selection device is configured to select a fault symptom from the determined set of possible fault symptoms which are selectable by the user;
• wherein the determining device is further configured to determine a set of possible causes of faults of the tool, possible repair action instructions, and/or possible replacement parts for the tool on the basis of the selected fault symptom;
• and
• wherein the output device is further configured to output the determined set of possible causes of faults, possible repair action instructions, and/or possible replacement parts.