US 11,451,932 B1Granted

Initiating communication based on a device location-independent location trigger

AssigneeCapital One Services, LLC

InventorsBrian McGill, Micah Price, Krista Rister

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Abstract

In certain embodiments, initiation of a location-triggered communication with a user may be facilitated. Communication may be initiated with a user (e.g., on a mobile device) based on an occurrence of a location trigger corresponding to a destination location at which the communication is to be initiated. The occurrence of the location trigger indicates the user is likely on the way to the destination location. The occurrence may be predicted based on mobile device location-independent user location information obtained from a data stream of a real-time application. For example, an event location and an event time of an event associated with the user may be extracted from the data stream and used to predict the occurrence.

Claims20

Dependent claims

A system for overcoming lack of mobile device location data to initiate location-triggered communication with a user, the system comprising:

a computer system comprising one or more processors programmed with computer program instructions that, when executed, cause operations comprising:
storing a set of location triggers, wherein the set of location triggers comprises a location trigger associated with a user, the location trigger corresponding to a destination location at which communication is to be initiated with the user;
obtaining, from a data feed, a data stream comprising data items associated with the user, wherein each data item of the data items indicates (i) an event location independent of a device location of a mobile device of the user and (ii) an event time associated with the event location, wherein the data feed is configured to obtain the data items from one or more real-time applications;
extracting one or more data items from the data stream based on (i) proximity of the device-location-independent event locations of the one or more data items to the destination location and (ii) the event times associated with the device-location-independent event locations;
providing the one or more extracted data items and a travel time from the event location to the destination location to a machine learning model to predict occurrence of the location trigger;
determining a timeframe associated with the location trigger based on the predicted occurrence of the location trigger;
and
automatically queuing initiation of the communication with the user based on a current time overlapping with the timeframe.

5 more elements

Dependencies are inferred from the claim text.

Facts

Application: 17/225,360Filed 8 Apr 2021
Published: US 2022/0329972 A113 Oct 2022
Granted: 20 Sep 2022
Term ends: Not estimatedThe source records don’t support an estimate.

Classification4 codes

H04W 4/029
Services making use of location information: location-based management or tracking services
H04W 4/50
Services specially adapted for wireless communication networks; Facilities therefor: service provisioning or reconfiguring
H04W 60/04
Affiliation to network, e.g. registration; Terminating affiliation with the network, e.g. de-registration: using triggered events
H04W
Wireless communication networks

Family

US 2022/0329972 A1Published application
US 11,451,932 B1This patent

From the US filing history. Foreign family members aren’t listed.

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