Real-time feedback for message composition in a communication platform

A system comprising:

• one or more processors;
• and
• one or more non-transitory computer-readable media storing instructions that, when executed by the one or more processors, cause the system to perform operations comprising:
• receiving, by one or more servers of a group-based communication platform and from a first client of a user of a plurality of users associated with a group-based communication platform, a request to generate a new message internal to the group-based communication platform;
• determining, by the one or more servers of the group-based communication platform, an intended recipient of the new message;
• obtaining, by the one or more servers of the group-based communication platform, a corpus of historical messages exchanged via the group-based communication platform associated with one or more users of the plurality of users, wherein a historical message of the corpus of historical messages is associated with a recipient, a channel with which the recipient is associated, and an organization with which the recipient is associated;
• training, by the one or more servers of the group-based communication platform and based at least in part on the corpus of historical messages, a model to output recommendations for new messages;
• based at least in part on output of the model and the intended recipient, generating, by the one or more servers of the group-based communication platform, a recommendation associated with an aspect of the new message to optimize the new message for the intended recipient;
• causing, by the one or more servers of the group-based communication platform, a user interface element associated with the recommendation to be presented via a group-based communication user interface of the group-based communication platform in association with the new message;
• receiving, by the one or more servers of the group-based communication platform, a selection of the user interface element to update the new message to an updated new message in accordance with the recommendation;
• receiving, by the one or more servers of the group-based communication platform and from the first client of the user via the group-based communication user interface, a second request to send the updated new message to the intended recipient;
• and
• sending, by the one or more servers of the group-based communication platform and to a second client associated with the intended recipient, the updated new message.

One or more non-transitory computer-readable media storing instructions that, when executed by one or more processors, cause the one or more processors to perform operations comprising:

• receiving, by one or more servers of a group-based communication platform and from a first client of a user of a plurality of users associated with a group-based communication platform, a first request to generate a new message internal to the group-based communication platform;
• determining, by the one or more servers of the group-based communication platform, an intended recipient of the new message;
• obtaining, by the one or more servers of the group-based communication platform, a corpus of historical messages exchanged via the group-based communication platform associated with one or more users of the plurality of users, wherein a historical message of the corpus of historical messages is associated with a recipient, a channel with which the recipient is associated, and an organization with which the recipient is associated;
• training, by the one or more servers of the group-based communication platform and based at least in part on the corpus of historical messages, a model to output recommendations for new messages;
• based at least in part on output of the model and the intended recipient, generating, by the one or more servers of the group-based communication platform, a recommendation associated with an aspect of the new message to optimize the new message for the intended recipient;
• causing, by the one or more servers of the group-based communication platform, a user interface element associated with the recommendation to be presented via a group-based communication user interface of the group-based communication platform in association with the new message;
• receiving, by the one or more servers of the group-based communication platform, a selection of the user interface element to update the new message to an updated new message in accordance with the recommendation;
• receiving, by the one or more servers of the group-based communication platform and from the first client of the user via the group-based communication user interface, a second request to send the updated new message to the intended recipient;
• and
• sending, by the one or more servers of the group-based communication platform and to a second client associated with the intended recipient, the updated new message.