Hierarchical, multifactor alert routing system and method

A method for routing alerts from a plurality of internet-of-things devices, comprising:

• determining an alert recipient hierarchy comprising at least one subscriber from a plurality of subscriber profiles as a first-in-line recipient, wherein the first-in-line recipient is selected from the plurality of subscriber profiles based on a geographical location of a particular subscriber relative to an alert location, comprising operations to:
• based on location information of a first user device associated with a first subscriber, determining whether the first subscriber is within a threshold distance of the alert location;
• if the first subscriber is within the threshold distance, then setting the first subscriber as the first-in-line recipient in the alert recipient hierarchy;
• if the first subscriber is not within the threshold distance, then:
• if a threshold distance override is associated with the first subscriber, setting the first subscriber as the first-in-line recipient, and
• if no threshold distance override is associated with the first subscriber, then, based on second location information of a second user device associated with a second subscriber, determining whether the second subscriber is within the threshold distance, and, if the second subscriber is within the threshold distance, setting the second subscriber as the first-in-line recipient;
• based on first information from a first internet-of-things device from the plurality of internet-of-things devices associated with the alert location, the first information relating to a first condition monitored by the first internet-of-things device, generating a first alert for the first-in-line recipient;
• based on second information from a second internet-of-things device relating to a second condition monitored by the second internet-of-things device, generating a second alert for the first-in-line recipient;
• generating a batch alert comprising the first alert and the second alert;
• and
• transmitting the batch alert to at least one computing device associated with the first-in-line recipient.

Non-transitory computer-readable media comprising instructions thereon that, when executed by at least one processor, cause the at least one processor to perform operations comprising:

• determining an alert recipient hierarchy comprising at least one subscriber from a plurality of subscriber profiles as a first-in-line recipient, wherein the first-in-line recipient is selected from the plurality of subscriber profiles based on a geographical location of a particular subscriber relative to an alert location, comprising the operations to:
• based on location information of a first user device associated with a first subscriber, determining whether the first subscriber is within a threshold distance of the alert location;
• if the first subscriber is within the threshold distance, then setting the first subscriber as the first-in-line recipient in the alert recipient hierarchy;
• if the first subscriber is not within the threshold distance, then:
• if a threshold distance override is associated with the first subscriber, setting the first subscriber as the first-in-line recipient, and
• if no threshold distance override is associated with the subscriber, then, based on second location information of a second user device associated with a second subscriber, determining whether the second subscriber is within the threshold distance, and, if the second subscriber is within the threshold distance, setting the second subscriber as the first-in-line recipient;
• based on first information from a first internet-of-things device from a plurality of internet-of-things devices associated with the alert location, the first information relating to a first condition monitored by the first internet-of-things device, generating a first alert for the first-in-line recipient;
• based on second information from a second internet-of-things device relating to a second condition monitored by the second internet-of-things device, generating a second alert for the first-in-line recipient;
• generating a batch alert comprising the first alert and the second alert;
• and
• transmitting the batch alert to at least one computing device associated with the first-in-line recipient.