Health service system

A system for presenting media content associated with a telehealth consultation between a patient and a care provider, the system comprising:

• a processing unit;
• and
• system memory, the system memory including instructions which, when executed by the processing unit, cause the system to:
• receive a request for a telehealth consultation;
• generate a virtual waiting room for display on a patient device, wherein during the display of the virtual waiting room, the virtual waiting room presents a media content presentation including one or more media content items;
• initiate a lockout mode of the virtual waiting room until conclusion of the media content presentation;
• determine that the media content presentation has concluded;
• upon determining that the media content presentation has concluded:
• send a message to the patient device that the patient has been placed in a queue for the telehealth consultation;
• and
• send a message to a device associated with the care provider that the patient has completed the media content presentation and is ready for the telehealth consultation;
• and
• facilitate the telehealth consultation between the patient and the care provider after the media content presentation has concluded.

A healthcare system comprising:

• at least one hub care facility including:
• a locked door with a scanner that unlocks the locked door upon scanning a time sensitive door unlock code;
• and
• a locked medication locker with a scanner that unlocks the locked medication locker upon scanning a medication locker unlock code;
• and
• a server computing device including a processing unit and system memory, the system memory including instructions which, when executed by the processing unit, cause a system for presenting media content associated with a health consultation to:
• receive a request for a telehealth consultation between a patient and a care provider;
• generate a virtual waiting room for display on a patient device, wherein during the display of the virtual waiting room, the virtual waiting room presents a media content presentation including one or more media content items;
• initiate a lockout mode of the virtual waiting room until conclusion of the media content presentation;
• determine that the media content presentation has concluded;
• upon determining that the media content presentation has concluded:
• send a message to the patient device that the patient has been placed in a queue for the telehealth consultation;
• and
• send a message to a device associated with the care provider that the patient has completed the media content presentation and is ready for the telehealth consultation;
• facilitate the telehealth consultation between the patient and the care provider after the media content presentation has concluded;
• receive a request device to schedule an appointment for the patient at a hub care facility;
• and
• upon receiving a request to schedule the appointment at the hub care facility, send a time sensitive door unlock code to the patient device, wherein the time sensitive door unlock code is used to unlock the locked door.