Service bundles in service order management

One or more computer-readable media storing instructions which, when executed by one or more hardware processors, cause the hardware processors to perform actions comprising:

• generating an account assignment object in a service order database corresponding to a main item representing a service order for a service bundle, the account assignment object having a hierarchy structure, where the plurality of subitems are associated with the main item in accordance with the hierarchy structure, and where the main item is higher in the hierarchy structure than the plurality of subitems;
• updating the account assignment object in the service order database to include a value of the main item corresponding to a price of the service bundle;
• automatically updating the account assignment object in the service order database to include costs associated with the plurality of subitems;
• generating a billing document for the order using the account assignment object;
• generating a graphical user interface for display at a client computing device, the graphical user interface displaying entries for each of the main item and the plurality of subitems for the service order in a hierarchical line item view based on the hierarchy structure of the account assignment object, wherein the value of the main item is included in the billing document and shown in the hierarchical line item view in the entry for the main item and the costs associated with the plurality of subitems are shown in the hierarchical line item view in respective entries for the plurality of subitems;
• and
• responsive to receiving, via the graphical user interface displayed at the client computing device, input including first updates to the main item or second updates to one or more of the subitems, updating the account assignment object in accordance with the first or second updates, where the first updates are selectively propagated to the one or more subitems and the second updates are selectively propagated to the main item based on the hierarchy structure.

A system comprising:

• one or more hardware processors with memory coupled thereto;
• computer-readable media storing instructions executable by the one or more hardware processors, the instructions comprising:
• first instructions to receive, via input to a graphical user interface displayed on a client computing device, service order data for a service order of a service bundle, the service order data including main item information for a main item representing the service bundle and subitem information for a plurality of subitems offered collectively as the service bundle, the plurality of subitems including a service part subitem;
• second instructions to generate, for display via the graphical user interface, a hierarchical line view of the service order including a first line item entry for the main item and a plurality of second line item entries each associated with a respective subitem of the plurality of subitems;
• third instructions to generate an account assignment object associated with the main item, the account assignment object having a hierarchy structure in correspondence with the hierarchical line view of the service order, where the main item is higher in the hierarchy structure than the plurality of subitems;
• fourth instructions to automatically generate a purchase requisition for the service part subitem, the purchase requisition identifying the account assignment object of the main item;
• and
• fifth instructions to generate a service confirmation for the service order using the account assignment object of the main item, the service confirmation maintaining the hierarchy structure of the account assignment object;
• and
• sixth instructions to generate and display or print a billing document for the service order using the account assignment object of the main item, the billing document including a request for payment equal to a value of the main item, the value of the main item being automatically set according to master data indicating a base price of the main item or set based on an overriding fixed price input received via the graphical user interface.