Web page action guidance system

A method for communicating with a user device over a network via a web page, the method comprising:

• detecting, by a web server device, a series of commands received from the user device;
• matching the series of commands to a workflow, which is associated with a particular type of action among multiple types of actions, solely from an identification of a recipient received from the user device and using stored data that associates types of actions with a plurality of recipients, the recipient being a person, an entity, or an account of another user other than a user of the user device, the multiple types of actions including transfer money, bill payment, direct deposit, person-to-person payment, and wire transfer;
• based on the particular type of action, selecting a particular database device among a plurality of database devices from which to obtain data for executing the particular type of action, each database device among the plurality of database devices being associated with a different type of action than another database device among the plurality of database devices;
• and
• generating, using data obtained from the particular database device, information for a user interface that is displayable by the user device for guiding a user via the web page to input information needed for the particular type of action by (i) preventing the user from entering information on the user interface that is unnecessary for executing the particular type of action but that is usable for executing other types of actions and (ii) retaining on the user interface requests for information that is necessary for executing the particular type of action.

A non-transitory computer-readable medium comprising instructions that are executable by a processing device for performing operations, the operations comprising:

• detecting a series of commands received from a user device;
• matching the series of commands to a workflow, which is associated with a particular type of action among multiple types of actions, solely from an identification of a recipient received from the user device and using stored data that associates types of actions with a plurality of recipients, the recipient being a person, an entity, or an account of another user other than a user of the user device, the multiple types of actions including transfer money, bill payment, direct deposit, person-to-person payment, and wire transfer;
• based on the particular type of action, selecting a particular database device among a plurality of database devices from which to obtain data for executing the particular type of action, each database device among the plurality of database devices being associated with a different type of action than another database device among the plurality of database devices;
• and
• generating, using data obtained from the particular database device, information for a user interface that is displayable by the user device for guiding a user via a web page to input information needed for the particular type of action by (i) preventing the user from entering information on the user interface that is unnecessary for executing the particular type of action but that is usable for executing other types of actions and (ii) retaining on the user interface requests for information that is necessary for executing the particular type of action.