Method and apparatus for controlling a printer upon receiving a print error recorded in a printer event log

A printing apparatus, comprising:

• a processor;
• a printer memory buffer;
• an internal non-volatile storage;
• and
• a memory storing instructions that, when executed by the processor, configure the apparatus to:
• receive a print error, wherein the print error is recorded in an event log;
• determine if the print error is a fatal error or a non-fatal error;
• and
• on condition the print error is a non-fatal error:
• use a printer or a multi-function printer to print the event log located in the printer memory buffer;
• on condition the print error is a fatal error:
• determine if there is enough storage capacity to save the event log to the internal non-volatile storage;
• on condition there is enough storage capacity:
• save the event log to the internal non-volatile storage;
• trigger the construction of a User Interface (UI), the UI instructing a user to power cycle the printer or the multi-function printer.

A non-transitory computer-readable storage medium, the computer-readable storage medium including instructions that when executed by a printer or a multi-function printer, cause the printer or the multi-function printer to:

• receive a print error, wherein the print error is recorded in an event log;
• determine if the print error is a fatal error or a non-fatal error;
• and
• on condition the print error is a non-fatal error:
• use the printer or the multi-function printer to print the event log located in the printer memory buffer;
• on condition the print error is a fatal error:
• determine if there is enough storage capacity to save the event log to an internal non-volatile storage;
• on condition there is enough storage capacity:
• save the event log to the internal non-volatile storage;
• trigger the construction of a User Interface (UI), the UI instructing a user to power cycle the printer or the multi-function printer.