Equipment management method, equipment management apparatus and equipment management system

An equipment management method, comprising:

• registering, in a database, an alert that includes content of an equipment error;
• registering, in the database, a processing status that includes processing of the error;
• and
• managing a thread for managing the alert and the processing status in a one-to-one relationship,
• wherein the managing the thread includes, when two or more threads do not satisfy a predetermined condition, not integrating the two or more threads, and, when the two or more threads satisfy the predetermined condition, integrating the two or more threads.

An equipment management method, comprising:

• registering, in a database, an alert that includes content of an equipment error;
• registering, in the database, a processing status that includes processing of the error;
• managing a thread for managing the alert and the processing status in a one-to-one relationship;
• and
• transmitting, to a user terminal, an error notification that includes information indicating generation of the error,
• wherein the transmitting to the user terminal the error notification includes, when two or more errors do not satisfy a predetermined condition, not integrating the two or more errors in one error notification, and, when the two or more errors satisfy the predetermined condition, integrating the two or more errors in one error notification, and
• wherein the managing the thread includes:
• managing a priority of the thread according to content of the error;
• managing a first priority as the priority of the thread when a predetermined error has been generated out of a maintenance period of the equipment;
• and
• managing a second priority which is lower than the first priority as the priority of the thread when the predetermined error has been generated within the maintenance period.

An equipment management apparatus, comprising:

• a controller configured to register, in a database, an alert that includes content of an equipment error;
• and
• a transmitter configured to transmit, to a user terminal, an error notification that includes information indicating generation of the error,
• wherein the controller is configured to
• register, in the database, a processing status that includes processing of the error, and
• manage a thread for managing the alert and the processing status in a one-to-one relationship,
• wherein the transmitter is configured to not integrate two or more errors in one error notification when the two or more errors do not satisfy a predetermined condition and to integrate the two or more errors in one error notification when the two or more errors satisfy the predetermined condition, and
• wherein the predetermined condition includes at least any one of:
• a condition that the two or more errors are generated by an identical cause in a first time period in one equipment;
• a condition that the two or more errors are generated by an identical cause in a second time period that is longer than the first time period in two or more equipments which are provided in one area;
• a condition that the two or more errors are generated by an identical cause in the second time period in two or more equipments which are provided in one area;
• and
• a condition that the two or more errors are generated by an identical cause in a third time period that is longer than the second time period in two or more equipments which are provided in two or more areas.

An equipment management system having at least an equipment management apparatus,

• wherein the equipment management apparatus comprises:
• a controller configured to register, in a database, an alert that includes content of an equipment error;
• and
• a transmitter configured to transmit, to a user terminal, an error notification that includes information indicating generation of the error,
• wherein the controller is configured to
• register, in the database, a processing status that includes processing of the error, and
• manage a thread for managing the alert and the processing status in a one-to-one relationship,
• wherein the transmitter is configured to not integrate two or more errors in one error notification when the two or more errors do not satisfy a predetermined condition and to integrate the two or more errors in one error notification when the two or more errors satisfy the predetermined condition, and
• wherein the predetermined condition includes at least any one of:
• a condition that the two or more errors are generated by an identical cause in a first time period in one equipment;
• a condition that the two or more errors are generated by an identical cause in a second time period that is longer than the first time period in two or more equipments which are provided in one area;
• a condition that the two or more errors are generated by an identical cause in the second time period in two or more equipments which are provided in one area;
• and
• a condition that the two or more errors are generated by an identical cause in a third time period that is longer than the second time period in two or more equipments which are provided in two or more areas.