System and method for seviceability during execution of a video conferencing application using intelligent contextual session management

A method of monitoring and remediating for AV artifacts at an information handling system, comprising:

• with a processor, executing a multimedia multi-user collaboration application (MMCA), initiating a videoconferencing session;
• determining whether a video frame received at a multimedia framework pipeline and infrastructure platform (MFPIP) is received at or to be sent from the information handling system during the video conferencing session;
• executing code instructions of a trained intelligent collaboration contextual session management system (ICCSMS) neural network to receive as input:
• computations from an execution of a blur AV detection processing instruction module by the processor descriptive of a blur in an image frame received at a multimedia framework pipeline and infrastructure platform (MFPIP);
• computations from an execution of a compression artifact AV detection processing instruction module by the processor descriptive of compression artifacts present in the image frame received at the MFPIP;
• and
• computations from an execution of a color vector AV detection processing instruction module by the processor descriptive of color vector artifacts present in the image frame received at the MFPIP;
• providing processing instructions, as output from the trained ICCSMS, to remediate the occurrence of blur, compression, and color vector artifacts in one or more image frames;
• and
• providing, as output from the trained ICCSMS, processing instructions to create a service ticket to be sent to an information technology (IT) coordinating server when a threshold number of video conference sessions engaged in by the information handling system experience the occurrence of blur, compression, and color vector artifacts.

An information handling system executing an intelligent collaboration contextual session management system (ICCSMS), comprising:

• a memory;
• a power management unit;
• a camera to capture video of a user participating in a video conference session;
• a processor to execute a multimedia multi-user collaboration application (MMCA) to engage a user in a videoconferencing session;
• a multimedia framework pipeline and infrastructure platform (MFPIP) to provide, as input to the ICCSMS:
• computations from an execution of a blur AV detection processing instruction module by the processor descriptive of a blur in an image frame received at a multimedia framework pipeline and infrastructure platform (MFPIP);
• computations from an execution of a compression artifact AV detection processing instruction module by the processor descriptive of compression artifacts present in the image frame received at the MFPIP;
• and
• computations from an execution of a color vector AV detection processing instruction module by the processor descriptive of color vector artifacts present in the image frame received at the MFPIP;
• the trained ICCSMS to provide, as output, processing instructions to remediate the occurrence of blur, compression, and color vector artifacts in one or more image frames;
• and
• an AV processing instruction manager to chain together the blur AV detection processing instruction module, the compression artifact AV detection processing instruction module, and the color vector AV detection processing instruction module to successively apply and reapply the blur AV detection processing instruction module, the compression artifact AV detection processing instruction module, and the color vector AV detection processing instruction module to the video frame.