Information processing device, learning device, and non-transitory recording medium storing machine-learned model

A learning device comprising:

• an obtaining section configured to obtain error information indicating an error generated in an electronic apparatus, operation information indicating an operation state of the electronic apparatus, and action information indicating user action performed in response to a notification of the error information, wherein
• the error information includes outline information which is information included in the notification of the error information and detailed information which is larger than the outline information in amount such that the detailed information allows the user to view the error information in detail, and
• wherein the action information includes evaluation information obtained from the user which indicates an evaluation of the notification including whether or not the user considered the notification to be useful to the user the action information includes browsing information which indicates whether or not the user accessed the detailed information from the outline information of the error information;
• and
• a learning section configured to mechanically learn a condition of a notification of the error information to the user as a machine-learned model, and the machine-learned model is trained on a data set in which the condition for the notification of error information is associated with the error information, the operation information, and the action information.

A non-transitory computer-readable recording medium storing a machine-learned model used to determine whether a notification of error information indicating an error generated in an electronic apparatus is to be made to the user, wherein

• the machine-learned model
• includes an input layer, an intermediate layer, and an output layer,
• has weighting coefficient information including a first weighting coefficient between the input layer and the intermediate layer and a second weighting coefficient between the intermediate layer and the output layer and the first and second weighting coefficients are set based on training with a data set in which the condition for the notification of error information is associated with the error information, operation information indicating an operation state of the electronic apparatus, and action information indicating the user action performed in response to a notification of the error information, wherein
• the error information includes outline information which is information included in the notification of the error information and detailed information which is larger than the outline information in amount such that the detailed information allows the user to view the error information in detail, and
• wherein the action information includes evaluation information obtained from the user which indicates an evaluation of the notification including whether or not the user considered the notification to be useful to the user the action information includes browsing information which indicates whether or not the user accessed the detailed information from the outline information of the error information;
• and
• causes a computer to receive the error information and the operation information as inputs, input at least the operation information in the input layer, perform a calculation based on the set weighting coefficient information, and output data indicating a result of a determination as to whether the notification of the error information is to be made to the user from the output layer.