Electronic apparatus and computer readable recording medium storing guidance notification program
AssigneeKYOCERA Document Solutions Inc.
InventorTomonori Naota
Life of this patent
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Abstract
When a multifunction peripheral (MFP) that notifies guidance indicating how to resolve an abnormal state that occurs in itself detects the abnormal state, the MFP notifies a log-in user of the MFP of guidance according to the combination of the detected abnormal state and authority of the log-in user of the MFP.
Claims8
An electronic device that provides guidance indicating a method for resolving an abnormal state that occurs in the electronic device, comprising:
- a controller including:
- an abnormal state detection unit that detects the abnormal state;
- and
- a notification execution unit that executes a notification to a logged-in user of the electronic device;
- and
- a memory that stores a guidance list which includes a plurality of combinations each of which associates the abnormal state with a plurality of different authorities of users of the electronic device, and a plurality of pieces of guidance which are assigned respectively to the plurality of different authorities included in each of the plurality of combinations,
- wherein the controller effects control to cause the notification execution unit to specify the guidance assigned to an authority of the logged-in user of the electronic device from among the plurality of pieces of guidance included in a combination which includes the abnormal state detected by the abnormal state detection unit, by using the guidance list stored in the memory and notify the specified guidance.
A non-transitory computer-readable recording medium storing a guidance notification program for causing an electronic device to provide guidance indicating a method for resolving an abnormal state occurring in the electronic device, the guidance notification program causing a computer included in the electronic device to implement:
- detecting the abnormal state;
- and
- executing a notification to a logged-in user of the electronic device,
- wherein the executing the notification includes specifying the guidance assigned to an authority of the logged-in user of the electronic device from among a plurality of pieces of guidance included in a combination which includes the detected abnormal state, by using a guidance list which is stored in a memory of the electronic device and includes a plurality of combinations each of which associates the abnormal state with a plurality of different authorities of users of the electronic device, and the plurality of pieces of guidance which are assigned respectively to the plurality of different authorities included in each of the plurality of combinations, and notifying the specified guidance.
Dependencies are inferred from the claim text.