US 11,310,221 B2 · Alternate user communication routing for a one-time credential

Abstract

The invention relates to alternate user communication routing for a one-time credential. When a user is determined to be an unauthorized user, the unauthorized user may be provided with an alternative one-time credential (e.g., one-time password, or the like) in response to the user trying to take an action (e.g., to access the organization systems in order to access information). When the unauthorized user tries to utilize the alternative one-time credential, the organization may identify the user as unauthorized and determine how to respond to the unauthorized user. In addition to the alternative one-time credential, one or more additional alternate treatments may be presented to the unauthorized user in order to identify, track, and/or prevent access by the unauthorized user.

Claims20

Dependent claims

A system for providing alternate treatments for interactions with unauthorized users, the system comprising:

one or more memories having computer readable code stored thereon;
and
one or more processors operatively coupled to the one or more memories, wherein the one or more processors are configured to execute the computer readable code to:
receive a request from a user to access information;
receive an authentication credential from the user, wherein the authentication credential is received from one or more user computer systems;
determine when the user is an unauthorized user based on the authentication credential;
determine one or more alternate treatments previously presented to the unauthorized user;
identify an alternate treatment to present to the unauthorized user, wherein the alternate treatment is different from the one or more alternate treatments previously presented to the unauthorized user;
provide the alternate treatment to the unauthorized user;
and
capture unauthorized user information from the unauthorized user based on the alternate treatment.

8 more elements

A computer implemented method for providing alternate treatments for interactions with unauthorized users, the method comprising:

receiving, by one or more processors, a request from a user to access information;
receiving, by the one or more processors, an authentication credential from the user, wherein the authentication credential is received from one or more user computer systems;
determining, by the one or more processors, when the user is an unauthorized user based on the authentication credential;
determining, by the one or more processors, one or more alternate treatments previously presented to the unauthorized user;
identifying, by the one or more processors, an alternate treatment to present to the unauthorized user, wherein the alternate treatment is different from the one or more alternate treatments previously presented to the unauthorized user;
providing, by the one or more processors, the alternate treatment to the unauthorized user;
and
capturing, by the one or more processors, unauthorized user information from the unauthorized user based on the alternate treatment.

5 more elements

Dependencies are inferred from the claim text.

Alternate user communication routing for a one-time credential

Life of this patent

Alternate user communication routing for a one-time credential

Life of this patent

Abstract

Claims20