Method and system to converse across fragmented messaging services based on discussion topics
AssigneeMedallia, Inc.
InventorsMansu Kim, Dasol Kim
Life of this patent
Estimating the term…
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AssigneeMedallia, Inc.
InventorsMansu Kim, Dasol Kim
Estimating the term…
Conversing across fragmented messaging services based on a discussion topic is disclosed. In an embodiment, a method includes receiving, via a first messaging channel and at a message aggregator, a first message from a first messaging service. The first message is sent by a first user. The method includes sending the first message to a second user via a second messaging channel, then receiving, via the second messaging channel and at the message aggregator, a second message. The second message is sent by the second user. In response to a request from the first user to continue a conversation via a second messaging service, the method opens a third messaging channel to the second messaging service. The third messaging channel is associated with an account of the first user on the second messaging service. The method includes sending the second message via the third messaging channel to the second user.
A method of managing messages across a plurality of messaging services, comprising:
A system for managing messages across a plurality of messaging services, comprising:
A computer program product embodied in a non-transitory computer readable storage medium and comprising computer instructions for:
Dependencies are inferred from the claim text.