System and method for monitoring engagement
AssigneeGroop Internet Platform, Inc.
InventorsNiels Bantilan, Geoff Gelman, Gil Margolin, Bonnie K. Ray, Andrew Zitek
Life of this patent
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AssigneeGroop Internet Platform, Inc.
InventorsNiels Bantilan, Geoff Gelman, Gil Margolin, Bonnie K. Ray, Andrew Zitek
Estimating the term…
Aspects include a computer-implemented method comprising tracking of one or more actions (e.g., patient actions) carried out on a web-based computing platform that enables text, audio, video and/or any other communication between providers and their clients, and aggregating indicators of at least one of these actions into a score calculated at one or more measurement intervals. Calculated scores may be compared to one or more reference scores. An action may be triggered based on a calculated score and/or based on the relative values of a calculated score and a reference score.
A method for providing information to a database measuring consumer engagement with providers, the database having a first table storing times of occurrence for one or more events and a second table storing values of an engagement metric, the information provided via a processor operable to execute computer instructions comprising:
Dependencies are inferred from the claim text.