Automated machine with self-reconciliation of resources

A method for performing self-reconciliation of items in an automated machine, the method comprising:

• receiving, via an automated machine, a request from a maintenance provider to initiate a maintenance appointment;
• receiving, via the automated machine, maintenance appointment information associated with the maintenance appointment from a maintenance management apparatus, the maintenance appointment information comprising a scannable maintenance security code created by the maintenance management apparatus, wherein the scannable maintenance security code is associated with information associated with the request, wherein the information comprises at least a number of incoming cassettes, amount of incoming cash, manual codes, and a series of steps to be performed to initiate the request;
• validating, via the automated machine, the maintenance provider in response to receiving the scannable maintenance security code;
• in response to validating the maintenance provider, providing, via the automated machine, the maintenance provider with access to a secure item storage unit;
• determining, via the automated machine, that the maintenance provider has completed the maintenance appointment;
• in response to determining that the maintenance provider has completed the maintenance appointment, performing, via the automated machine, self-reconciliation of items currently in the secure item storage unit;
• and
• communicating, via the automated machine, information associated with the self-reconciliation of the items present in the secure item storage unit after the completion of the maintenance appointment to a computing device of the maintenance provider and a maintenance management apparatus.

A computer program product for performing self-reconciliation of items in an automated machine, the computer program product comprising a non-transitory computer-readable storage medium having computer-executable instructions for:

• receiving, via an automated machine, a request from a maintenance provider to initiate a maintenance appointment;
• receiving, via the automated machine, maintenance appointment information associated with the maintenance appointment from a maintenance management apparatus, the maintenance appointment information comprising a scannable maintenance security code created by the maintenance management apparatus, wherein the scannable maintenance security code is associated with information associated with the request, wherein the information comprises at least a number of incoming cassettes, amount of incoming cash, manual codes, and a series of steps to be performed to initiate the request;
• validating, via the automated machine, the maintenance provider in response to receiving the scannable maintenance security code;
• in response to validating the maintenance provider, providing, via the automated machine, the maintenance provider with access to a secure item storage unit;
• determining, via the automated machine, that the maintenance provider has completed the maintenance appointment;
• in response to determining that the maintenance provider has completed the maintenance appointment, performing, via the automated machine, self-reconciliation of items currently in the secure item storage unit;
• and
• communicating, via the automated machine, information associated with the self-reconciliation of the items present in the secure item storage unit after the completion of the maintenance appointment to a computing device of the maintenance provider and a maintenance management apparatus.