Feedback based automated maintenance system

A method for using a graphical user interface (GUI) based portable device to perform a maintenance procedure comprising multiple sequential operations to be performed on a target device in a distributed computing system having multiple additional devices interconnected via a computer network to a state monitor configured to monitor a current operating state of the target device and the multiple additional devices, the method comprising:

• outputting, on a graphical user interface of the portable device, instructions for performing a first operation of the maintenance procedure on the target device from the plurality of devices;
• capturing identity data from the target device and verifying identity of the target device based on the captured identity data and known identity data of the target device;
• and
• upon verifying identity of the target device, at the portable device,
• instructing, on the graphical user interface, to perform the first operation;
• receiving, at the portable device, a feedback from the state monitor indicating a current operating state of the target device after the first operation is performed on the target device;
• determining whether the current operating state of the target device in the received feedback matches an expected operating state of the target device after the first operation is performed on the target device;
• in response to determining that the current operating state of the target device in the received feedback matches the expected operating state, outputting, on the graphical user interface of the portable device, instructions for performing a second operation of the maintenance procedure on the target device;
• and
• in response to determining that the current operating state of the target device in the received feedback does not match the expected state, preventing output of, on the graphical user interface of the portable device, the instructions for performing the second operation of the maintenance procedure on the target device.

A non-transitory computer storage device storing instructions for using a graphical user interface (GUI) based portable device to perform a maintenance procedure comprising multiple sequential operations to be performed on a target device in a distributed computing system having multiple additional devices interconnected via a computer network to a state monitor configured to monitor a current operating state of the target device and the multiple additional devices, the instructions being executable by a processor to cause a computing device to perform a process including:

• outputting, on a graphical user interface of the portable device, instructions for performing a first operation of the maintenance procedure on the target device from the plurality of devices;
• capturing identity data from the target device and verifying identity of the target device based on the captured identity data and known identity data of the target device;
• and
• upon verifying identity of the target device, at the portable device,
• instructing, on the graphical user interface, to perform the first operation;
• receiving, at the portable device, a feedback from the state monitor indicating a current operating state of the target device after the first operation is performed on the target device;
• determining whether the current operating state of the target device in the received feedback matches an expected operating state of the target device after the first operation is performed on the target device;
• in response to determining that the current operating state of the target device in the received feedback matches the expected operating state, outputting, on the graphical user interface of the portable device, instructions for performing a second operation of the maintenance procedure on the target device;
• and
• in response to determining that the current operating state of the target device in the received feedback does not match the expected state, preventing output of, on the graphical user interface of the portable device, the instructions for performing the second operation of the maintenance procedure on the target device.