System and method for user to order items for delivery during travel event

An order processing system for provisioning a carrier vehicle with items to be delivered to a user during a travel event comprising:

• an order processing computer having a storage and coupled to a network;
• software executing on a user device coupled to the network and transmitting user data and travel event information relating to the user for a specified travel event to said order processing computer;
• software executing on said order processing computer transmitting a list of items available for purchase associated with the specified travel event to the user device;
• the software executing on the user device presenting the list of items available for purchase to be delivered to the user during the specified travel event;
• the software executing on said order processing computer receiving a selection of items from the list of items for purchase from the user device;
• the software executing on said order processing computer transmitting the user data, the travel event information and the selection of items to an order fulfillment computer connect to the network;
• the software executing on the order processing computer transmitting a confirmation of the selected items to the mobile device;
• the software executing on said order processing computer transmitting the user data, the travel event information and the selection of items to a travel processing computer connected to the network;
• software executing on the travel processing computer generating a provisioning list of items to be provisioned on the carrier vehicle for the travel event, the provisioning list based on an estimated calculation accounting for the number of passengers scheduled for the travel event and based on the selection of items, wherein the estimated calculation is automatically reduced based on the selection of items;
• the software executing on the travel processing computer transmitting the provisioning list to an order fulfillment computer;
• and
• wherein an attendant mobile device receives a list of items delivered to the carrier vehicle associated with the specified travel event, the attendant mobile device further receives at least some of the user data and the travel event information;
• the software executing on the order processing computer maintaining a list of items in inventory updated in real time on board the carrier vehicle for selection and purchase during the travel event via wireless inventory tracking;
• the user device presented with the list of items currently in inventory on board the carrier vehicle during the travel event;
• and
• the software executing on the order processing computer automatically updating the list of items in inventory in real time when stems are purchased and/or removed from inventory during the travel event.

An order processing method for provisioning a carrier vehicle with items to be delivered to a user during a travel event, the method including the steps of:

• transmitting user data and travel event information relating to the user for a specified travel event from a user device to an order processing computer;
• presenting a list of items available for purchase to be delivered to the user during the specified travel event on the user device;
• transmitting a list of selected items from the list of items from the user device to the order processing computer;
• transmitting the user data, the travel event information and the selection of items from the order processing computer to an order fulfillment computer;
• transmitting a confirmation of the selected items to the user device for the specified travel event;
• generating a provisioning list of items to be provisioned on the carrier vehicle for the travel event with a travel processing computer in communication with the order processing computer, the provisioning list based on an estimated calculation accounting for the number of passengers scheduled for the travel event and based on the selection of items, wherein the estimated calculation is automatically reduced based on the selection of items;
• determining with the order processing computer prior to a date of the specified travel event whether the selection of items is available for delivery to a carrier of the specified travel event, wherein, if a selected item is unavailable for delivery, notifying the user via the user device that the selected item is not available for delivery during the specified travel event;
• modifying the provisioning list in real time with the travel processing computer based on the availability or selection of items;
• receiving a list of items delivered to the carrier vehicle in real time by an attendant mobile device along with at least some of the user data and the travel event information;
• wirelessly coupling each item of the list of items delivered to the carrier vehicle to a wireless reader that reads a wireless data device on each item, the wireless reader positioned on a bin/cart in which the items are placed;
• listing each item wirelessly coupled to the wireless reader on an inventory list associated with the bin/cart;
• and
• updating the inventory list in real time as items are removed from the bin/cart, including automatically saving a time and date of removal of the item on a storage coupled to the wireless reader.