Background conversation analysis for providing a real-time feedback
AssigneeInternational Business Machines Corporation
InventorsNadiya Kochura, Jonathan D. Dunne, Fang Lu
Life of this patent
Estimating the term…
Abstract
A computing device that receives a real-time chat discourse. The computing device analyses the real-time chat discourse by consecutively applying a topic analysis technique, a corpus linguistics technique and a cosine similarity technique. The computing device derives a discourse decision forking component (DDFC) based on comparing the analyzed real-time chat discourse to a similarity threshold value and determines one or more discourse forks using the DDFC.
Claims20
A processor-implemented method for a chat discourse decision forking, the method comprising:
- receiving a real-time chat discourse;
- analyzing the real-time chat discourse, wherein the real-time chat discourse is analyzed by consecutively applying a topic analysis technique to determine one or more topics in the real-time chat discourse, a corpus linguistics technique and a cosine similarity technique;
- deriving a discourse decision forking component (DDFC) based on comparing the analyzed real-time chat discourse to a similarity threshold value;
- and
- determining one or more discourse forks using the DDFC.
A computer system for a chat discourse decision forking, the computer system comprising:
- one or more processors, one or more computer-readable memories, one or more computer-readable tangible storage medium, and program instructions stored on at least one of the one or more tangible storage medium for execution by at least one of the one or more processors via at least one of the one or more memories, wherein the computer system is capable of performing a method comprising:
- receiving a real-time chat discourse;
- analyzing the real-time chat discourse, wherein the real-time chat discourse is analyzed by consecutively applying a topic analysis technique to determine one or more topics in the real-time chat discourse, a corpus linguistics technique and a cosine similarity technique;
- deriving a discourse decision forking component (DDFC) based on comparing the analyzed real-time chat discourse to a similarity threshold value;
- and
- determining one or more discourse forks using the DDFC.
A computer program product for a chat discourse decision forking, the computer program product comprising:
- one or more computer-readable tangible storage medium and program instructions stored on at least one of the one or more tangible storage medium, the program instructions executable by a processor, the program instructions comprising:
- program instructions to receive a real-time chat discourse;
- program instructions to analyze the real-time chat discourse, wherein the real-time chat discourse is analyzed by consecutively applying a topic analysis technique to determine one or more topics in the real-time chat discourse, a corpus linguistics technique and a cosine similarity technique;
- program instructions to derive a discourse decision forking component (DDFC) based on comparing the analyzed real-time chat discourse to a similarity threshold value;
- and
- program instructions to determine one or more discourse forks using the DDFC.
Dependencies are inferred from the claim text.