US 11,307,764 B2Granted

Contextually inferred talking points for improved communication

AssigneeMicrosoft Technology Licensing, LLC

InventorsRyen William White, Nikrouz Ghotbi

Life of this patent

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Abstract

Generating talking points on behalf of a user and providing the talking points to the user is provided. Talking points can help users to quickly and easily start a personalized conversation that enables participants of the conversation to make a connection, thus eliciting better communication and collaboration. Talking points can be generated based on commitments or requests identified in a previous conversation, anomalies or patterns identified in context data, or information items of interest collected from various data sources. One or more top-ranking talking points are surfaced to the user to help the user start a new conversation or to continue a previous conversation.

Claims20

Dependent claims

A system for providing one or more talking points, the system comprising:

at least one processing device;
and
at least one computer readable data storage device storing instructions that, when executed by the at least one processing device, cause the system to:
detect an upcoming conversation between a user and another conversation participant based on calendar data retrieved from a calendaring application executing on a computing device of the user, the calendar data including a scheduled event associated with the upcoming conversation;
and
prior to the upcoming conversation:
extract, from data collected from one or more data sources, information items of interest associated with the upcoming conversation and the other conversation participant;
receive a manually-entered talking point;
rank the extracted information items of interest based on a level of relevance to the upcoming conversation;
and
provide a notification for display that includes one or more top ranking information items of interest for the upcoming conversation as automatically-generated talking points in combination with the manually-entered talking point.

8 more elements

A computer-implemented method for providing one or more talking points, comprising:

detecting an upcoming conversation between a user and another conversation participant based on calendar data retrieved from a calendaring application executing on a computing device of the user, the calendar data including a scheduled event associated with the upcoming conversation;
and
prior to the upcoming conversation:
extracting, from data collected from one or more data sources, information items of interest associated with the upcoming conversation and the other conversation participant;
receiving a manually-entered talking point;
ranking the extracted information items of interest based on a level of relevance to the upcoming conversation;
and
providing a notification for display that includes one or more top ranking information items of interest for the upcoming conversation as automatically-generated talking points in combination with the manually-entered talking point.

5 more elements

Dependencies are inferred from the claim text.

Facts

Application: 15/670,787Filed 7 Aug 2017
Published: US 2019/0042086 A17 Feb 2019
Granted: 19 Apr 2022
Term ends: Not estimatedThe source records don’t support an estimate.

Classification9 codes

G06Q 10/109
Office automation; Time management: time management, e.g. calendars, reminders, meetings or time accounting
G06F 3/04895
Using dedicated keyboard keys or combinations thereof: guidance during keyboard input operation, e.g. prompting
G06Q 10/00
Administration
G06Q 10/10
Administration; Management: office automation; Time management

Family

US 2019/0042086 A1Pre-grant publication · published 7 Feb 2019
US 11,307,764 B2This patent

From the US filing history. Foreign family members aren’t listed.

Timeline

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