Method for eliminating process anomalies

A computer-implemented method for monitoring process instances that are being executed and for eliminating process anomalies in said process instances, wherein each process instance comprises a number of process steps, wherein process data for the process steps already executed are stored in at least one process log, wherein the process data for each process step comprise at least

• an identifier of the process step,
• an identifier with which the process step can be uniquely assigned to a process instance, and
• an order of the process step within the process instance,
• wherein a process anomaly is described with at least one sensor definition, wherein a process anomaly is associated with a set of generic actions to eliminate the process anomaly, the generic actions each defining a specified action for correcting an anomalous process instance, wherein the generic actions are defined uniformly, and wherein
• (a) in a monitoring step a sensor, using the sensor definition, monitors the process log with respect to the process anomaly described in the sensor definition and detects process instances or processes comprising a plurality of process instances, that have the process anomaly described in the sensor definition, and
• (b) in a correction step, for a process instance detected in the monitoring step, the process anomaly is eliminated at the runtime of said process instance, wherein
• at least one generic action is selected from the set of generic actions assigned to the process anomaly,
• based on the selected generic action, a process intervention instance specific to the detected process is created and source-system-specific instructions are generated, and
• the process intervention instance is executed to eliminate the process anomaly of the detected process instance.