Service aware load imbalance detection and root cause identification

A non-transitory, computer-readable medium containing instructions that, when executed by a hardware-based processor, performs stages for identifying load imbalances in a telco network, the stages comprising:

• receiving telemetry data;
• determining an actual throughput for a first session at a first base station of a plurality of base stations;
• predicting an expected throughput for the first session based on a normalized load at the first base station, wherein the normalized load relates to loads across the plurality of base stations;
• determining that the expected throughput exceeds the actual throughput by at least a threshold amount;
• and
• indicating, on a graphical user interface (“GUI”), a load imbalance exists with respect to the first base station.

A system for identifying load imbalances in a telco network, comprising:

• a memory storage including a non-transitory, computer-readable medium comprising instructions;
• and
• a computing device including a hardware-based processor that executes the instructions to carry out stages comprising:
• receiving telemetry data;
• determining an actual throughput for a first session at a first base station of a plurality of base stations;
• predicting an expected throughput for the first session based on a normalized load at the first base station, wherein the normalized load relates to loads across the plurality of base stations;
• determining that the expected throughput exceeds the actual throughput by at least a threshold amount;
• and
• indicating, on a graphical user interface (“GUI”), a load imbalance exists with respect to the first base station.