Authentication using credentials submitted via a user premises device

A system, comprising:

• a processor;
• and
• a memory that stores executable instructions that, when executed by the processor, facilitate performance of operations, comprising:
• receiving an unlock request from a server that facilitates provision of a service, wherein the unlock request was generated by the server in response to a user identity being denied access to the service for a period due to repeated unsuccessful attempts to access the service using a login associated with the user identity;
• generating a time duration for a first credential to be input into user premises equipment;
• receiving, from the server, the first credential related to the user identity that was obtained via the user premises equipment, wherein:
• the user premises equipment is used for monitor and control of equipment of a premises associated with, and accessible using, the user identity, and is located within the premises, and
• the service is unrelated to the monitor and the control of the equipment devices;
• comparing the first credential with a second credential of the user identity obtained from a memory accessible to the server, wherein the second credential was obtained prior to receipt of the first credential;
• and
• in response to the first credential being determined to match the second credential within the time duration, transmitting an authentication verification to the server enabling the access to the service.

A non-transitory machine-readable medium, comprising executable instructions that, when executed by an identity verification system comprising a processor, facilitate performance of operations, comprising:

• receiving an unlock request for access to an on-line system in response to the access being denied for a period to the on-line system based on multiple unsuccessful attempts to log in to the on-line system using a login credential associated with a user identity;
• receiving a time period applicable to a first credential being determined to be input into user premises equipment;
• receiving, from the user premises equipment, the first credential that was obtained via the user premises equipment, wherein the user premises equipment is located in a premises accessible using the user identity, and wherein the user premises equipment monitors and controls a device unrelated to a service that the on-line system enables;
• comparing the first credential with a second credential of the user identity obtained from a memory accessible to the identity verification system, wherein the second credential was obtained prior to receipt of the first credential;
• and
• in response to the first credential being determined to match the second credential within the time period, transmitting an authentication verification to the on-line system that facilitates the access to the on-line system.