Monitoring communications to identify performance degradation

A computer-implemented method comprising:

• monitoring, at an interface between an application server and a computing network, one or more communications sent from a client device via the computing network to a hosted application at the application server, the one or more communications associated with a service provided by the hosted application;
• monitoring, at the interface, one or more responses sent from the hosted application to the client device, the one or more responses corresponding to the service;
• identifying a performance issue associated with the service based at least in part on the monitoring the one or more communications and the monitoring the one or more responses;
• determining whether the performance issue is associated with the hosted application or the computing network;
• and
• based at least in part on whether the performance issue is associated with the hosted application or the computing network, performing an action responsive to the performance issue.

An interface device of an application server, the interface device comprising:

• at least one processor;
• and
• non-transitory computer-readable media storing computer-executable instructions that, when executed by the at least one processor, cause the at least one processor to:
• monitor one or more communications sent from a client device via a computing network to a hosted application on then application server, the one or more communications associated with a service provided by the hosted application;
• monitor one or more responses sent from the hosted application to the client device, the one or more responses associated with the service;
• identify a performance issue associated with the service based at least in part on monitoring the one or more communications and monitoring the one or more responses;
• determine whether the performance issue is associated with the hosted application on the application server or associated with the computing network;
• and
• perform an action responsive to the performance issue.