System and method for voice-directed website walk-through

A method of voice guided website walkthrough comprising:

• (a) asking an introductory voice question to a user upon the user accessing a website using text to voice conversion or an initial recorded voice question;
• (b) receiving an initial voice reply from the user;
• (c) converting the initial voice reply to initial text using voice recognition;
• (d) analyzing the initial text with an artificial intelligence module to determine intent;
• (e) if intent can be determined from the initial reply, presenting a webpage to the user that relates to the intent;
• (f) if intent cannot be determined from the initial reply, asking a further voice question using text to voice conversion or a recorded voice question;
• (g) receiving a voice answer from the user;
• (h) converting the voice reply to response text using voice recognition;
• (i) analyzing the response text with the artificial intelligence module to determine intent;
• (j) if intent can be determined from the response text, presenting a webpage to the user that relates to the intent;
• (k) if intent cannot be determined from the reply text repeating steps (f)-(k).

A method of voice guided website walkthrough comprising:

• transmitting an initial text question from a server to a user computer upon a user entering a website;
• causing the user computer to convert the initial text question to an initial voice question and to present the initial voice question to the user;
• allowing the user computer to receive a voice response from the user and to convert the voice response to a text response;
• allowing the user computer to transmit the text response to the server;
• analyzing the initial text response at the server to determine a user intent;
• (a) if intent can be determined from the text response, presenting a webpage to the user that relates to the intent;
• (b) if intent cannot be determined from the text response, asking a voice question using text to voice conversion or a recorded voice question;
• (c) receiving a voice response from the user;
• (d) converting the voice response to a text response using voice recognition;
• (e) Repeating steps (a)-(d).