Techniques for evaluating server system reliability, vulnerability and component compatibility using crowdsourced server and vulnerability data

A computer implemented system for facilitating automated management of a plurality of subscriber systems communicatively coupled to a computer network, the plurality of subscriber systems including a first subscriber system, the system comprising:

• at least one processor;
• at least one interface;
• a memory storing a plurality of instructions;
• the at least one processor being operable to execute a plurality of instructions stored in the memory for causing at least one component of the computer network to:
• access first subscriber system telemetry information relating to an operating environment of the first subscriber system;
• identify, using the first subscriber system telemetry information, a first set of configuration elements associated with the first subscriber system;
• acquire crowdsourced telemetry information for a plurality of systems, the crowdsourced telemetry information including information about attributes, characteristics and/or configuration elements relating to respective operating environments of the plurality of systems;
• analyze the first subscriber system telemetry information and the crowdsourced telemetry information to dynamically evaluate at least one metric associated with at least one entity of the first subscriber system, wherein the at least one metric includes at least one performance metric associated with the at least one entity of the first subscriber system;
• and
• automatically implement or initiate, based on the analysis of the first subscriber system telemetry information and crowdsourced telemetry information, a first set of activities relating to management of the first subscriber system;
• and
• wherein the first set of activities includes automatically and dynamically initiating, based on the analysis of the first subscriber system telemetry information and crowdsourced telemetry information, at least one modification of at least one configuration element at the first subscriber system.

A non-transitory computer usable medium for use in a computer network comprising a plurality of subscriber systems, the computer network including at least one processor, the computer usable medium having computer readable code embodied therein, the computer readable code comprising computer code for causing at least one processor to execute instructions stored in at least one memory for:

• accessing first subscriber system telemetry information relating to an operating environment of the first subscriber system;
• identifying, using the first subscriber system telemetry information, a first set of configuration elements associated with the first subscriber system;
• acquiring crowdsourced telemetry information for a plurality of systems, the crowdsourced telemetry information including information about attributes, characteristics and/or configuration elements relating to respective operating environments of the plurality of systems;
• analyzing the first subscriber system telemetry information and the crowdsourced telemetry information to dynamically evaluate at least one metric associated with at least one entity of the first subscriber system, wherein the at least one metric includes at least one performance metric associated with the at least one entity of the first subscriber system;
• automatically implementing or initiating, based on the analysis of the first subscriber system telemetry information and crowdsourced telemetry information, a first set of activities relating to management of the first subscriber system;
• and
• wherein the first set of activities further includes automatically and dynamically initiating, based on the analysis of the first subscriber system telemetry information and crowdsourced telemetry information, at least one modification of at least one configuration element at the first subscriber system.