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US 10,873,663 B1Granted
Multi-call management system and method
OwnerErik Gallinventor
Life of this patent
Estimating the term…
Abstract
A multi-call management system for allowing a user to toggle between a first call and a second call, allowing the user to send and receive messages between the first and second callers.
Claims12
A call management system, comprising:
- a device for receiving and initiating calls, the device having a control module, the control module in connection with the device being configured to perform the steps of:
- allowing a user to initiate or receive a first call from a first caller;
- receiving a second call from a second caller while the user is on the first call, the second call being non-related to the first call;
- and
- providing the user with one or more options for managing the second call;
- the one or more options including options to allow the user to mute the first call, create a recording, send the recording to the second caller, return to the first call, direct the user's voice to the first call, direct the user's voice to the second call, and speak with the second caller;
- wherein the user can communicate with the first caller and the second caller simultaneously through the device and the control module, thereby allowing for the user to manage multiple calls at once without interrupting the first call and the second call.
4 more elements
A method of managing two or more calls, the method comprising:
- initiating or receiving a first call from a first caller on a device configure to receive calls, the device having a control module associated therewith;
- receiving a second call from a second caller while active on the first call, the second call being non-related to the first call;
- selecting an option from one or more options provided by the control module to manage the second call, the one or more options including options to allow the user to mute the first call, create a recording, send the recording to the second caller, return to the first call, direct the user's voice to the first call, direct the user's voice to the second call, and speak with the second caller;
- and
- communicating with the first caller and the second caller simultaneously through the device and control module, without interrupting the first call and the second call.
2 more elements
Dependencies are inferred from the claim text.