US 10,873,554 B2Granted

Determining consensus among message participants based on message content

AssigneeMicrosoft Technology Licensing, LLC

InventorsAndrew James Peacock, Shahil Soni

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Abstract

Systems for determining and presenting consensus based on evaluating a message conversation are described. A consensus determination application may automatically parse each message of a series of messages related to a topic, using natural language processing or similar methods, to determine one or more suggestions and corresponding opinions for the one or more suggestions contained within those messages. The consensus for each of the one or more suggestions may be presented to a user. By viewing the automatically-determined consensus, the user may, without reading and evaluating all of the messages within the conversation, understand the level of consensus regarding the topic across the group of message participants. Accordingly, user burden is reduced and users may more effectively debate ideas and present suggestions with fewer misunderstandings, leading to an overall better user experience.

Claims20

Dependent claims

A system comprising:

at least one processing unit;
and
at least one memory storing computer executable instructions that, when executed by the at least one processing unit, cause the system to perform a method, the method comprising:
receiving, in a conversation associated with a suggestion, a first message from a first participant comprising first content and a second message from a second participant comprising second content;
processing the first content of the first message to generate a first opinion of the first participant corresponding to the suggestion;
processing the second content of the second message to generate a second opinion of the second participant corresponding to the suggestion;
determining, based on the first opinion generated from the first content and the second opinion generated from the second content, a level of consensus for the suggestion;
providing a consensus user interface comprising:
the level of consensus for the suggestion;
and
a visual representation of the second participant indicating that the second participant is in favor of the suggestion;
receiving, at the consensus user interface, a user selection of the visual representation of the second participant;
and
in response to the user selection, assigning a task associated with the suggestion to the second participant.

11 more elements

Dependencies are inferred from the claim text.

Facts

Application: 15/259,214Filed 8 Sep 2016
Published: US 2018/0069821 A18 Mar 2018
Granted: 22 Dec 2020
Term ends: Not estimatedThe source records don’t support an estimate.

Classification5 codes

H04L 51/226
Monitoring or handling of messages: delivery according to priorities
G06Q 10/00
Administration
H04L 51/212
Monitoring or handling of messages: using filtering or selective blocking
H04L
Digital communication

Family

US 2018/0069821 A1Pre-grant publication · published 8 Mar 2018
US 10,873,554 B2This patent

From the US filing history. Foreign family members aren’t listed.

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