Systems and methods for supporting regulatory requirements for the distribution of controlled and non-controlled items

A computer-implemented method for license verification related to orders of one or more regulated substances, the method comprising the steps of:

• receiving, by a License Verification (LV) module and over a computer network and storing, within one or more memory storage areas, an order for a regulated substance placed by a customer on a user interface of a user computer device, the order data comprising customer input data, the customer input data includes one or more parameters of one or more customer licenses that the customer needs according to at least one licensing regulation authority;
• retrieving, by the LV module and from the one or more memory storage areas at least a portion of stored data, the stored data comprising data related to one or more parameters associated with a plurality of customer regulatory licenses;
• comparing, by the LV module, the customer input data and the retrieved portion of the stored data to identify one or more discrepancies;
• in response to identifying no discrepancies, automatically validating, by the LV module, the customer license at a first time and generating, via the at least one computer processor, a successful validation report for the order;
• in response to the generation of the successful validation report for the order, communicating, via an application programming interface (API), to a Suspicious Order Monitoring (SOM) module to request further processing of the order;
• in response to the communicating, automatically apply, by the SOM module, one or more checks to the order and setting one or more corresponding suspicious order indicators, each suspicious order indicator being indicative whether the order is suspicious for a respective check, the one or more checks includes comparing the order with a first set of historical orders from the customer or comparing the order with a second set of historical orders from a plurality of customers;
• and
• based on the comparing of the order with the first set of historical orders or the second set of historical orders, marking, by the SOM module, the order as suspicious or not suspicious, the marking of the order as suspicious corresponding to an indicator to a licensing authority to investigate whether to issue the customer a fine or a loss of privilege to ship the order even though the license has been validated.

A computer program product comprising at least one non-transitory computer-readable storage medium having computer-readable program code embodied therein comprising a license verification module and a suspicious ordering module, the computer-readable program code being executable by at least one computer processor to cause the at least one computer processor to:

• receive data and at least one parameter of a customer license received with an order for regulated substances, wherein the data comprises:
• order data associated with an order for a regulated substance placed by a customer, the order data comprising customer input data associated with the customer;
• compare the customer input data and the at least one parameter of the customer license to identify one or more discrepancies;
• in response to identifying no discrepancies within the at least one parameter of the customer license automatically validate the customer license;
• in response to the automatically validating of the one license, automatically apply one or more checks to the order and setting one or more corresponding suspicious order indicators, each suspicious order indicator being indicative whether the order is suspicious for a respective check, the one or more checks includes comparing the order with a first plurality of historical orders from the customer or comparing the order with a second plurality of historical orders from a plurality of customers of a same type as the customer and who have placed orders for one or more controlled substances within a same family as the regulated substance;
• determining, at a first time, a historical ordering pattern of controlled substances of the customer or the plurality of customers;
• based on the comparing of the order with the first plurality of historical orders or the second plurality of historical orders and the determining of the historical ordering pattern of the customer or the plurality of customers, determining a threshold at which the order will be marked as suspicious;
• based on the threshold being exceeded, marking the order as suspicious, the marking the order as suspicious corresponding to an indicator to a licensing authority to investigate whether to issue the customer a fine or a loss of privilege to ship the order even though the license has been validated;
• determining, at a second time subsequent to the first time, the historical ordering pattern of the controlled substances for customer or the plurality of customers;
• based at least in part on the historical ordering pattern of the customer or the plurality of customers changing, automatically changing the threshold at which the order or a new order will be marked as suspicious;
• and
• based at least in part on the changing of the threshold, changing a suspicious order indicator to indicate that the order is no longer suspicious or that a new order is not suspicious.