Back to results
US 10,769,573 B2Granted
System and method supporting ongoing worker feedback
AssigneeTransform Sr Brands LLC
InventorsAdam Robert Frederico, Naveen Seshadri, John C. Schneider
Life of this patent
Estimating the term…
Abstract
A system and method that enables the ongoing communication, tracking, and management review of feedback among a population of workers and their management.
Claims21
A method of operating a system that supports the ongoing communication, tracking, and management review of feedback among a population of end users of the system comprising workers and managers of the workers, the method comprising:
- providing, in one or more electronic memory devices, a repository for storing data comprising:
- information representing working relationships of the population of end users;
- information representing each request for feedback;
- and
- information representing feedback submitted by each of the population of end users;
- generating, by a processing circuitry of the system, at least one first graphical user interface (GUI) via which a first end user of the population of end users is enabled to input, using one or more input devices of the system, first information representing feedback from the first end user regarding a second end user of the population of end users;
- storing the first information in the one or more electronic memory devices, and associating, in the repository of data by the processing circuitry, the first information with the first end user and the second end user;
- analyzing, by the processing circuitry, information stored in the repository representing feedback regarding the second end user, to determine areas of performance behaviors for which information representing feedback is missing or which information represents feedback from less than a certain number of end users of the population of end users;
- generating, by the processing circuitry, at least one second GUI via which a third end user of the population of end users is enabled to input, using one or more input devices of the system, second information representing feedback from the third end user regarding the second end user, wherein the generating comprises adjusting the second GUI for gathering third information representing feedback on areas of additional performance behaviors, based on the determined areas of performance behaviors for which information representing feedback is missing or for which feedback was received from less than the certain number of end users of the population of end users;
- storing the second information in the one or more electronic memory devices, and associating, in the repository of data by the processing circuitry, the third end user and the second end user;
- and
- generating, by the processing circuitry, at least one third GUI via which a manager of the second end user is enabled to view one or both of:
- an analysis of quantitative feedback for the second end user;
- and
- qualitative feedback for the second end user.
12 more elements
A system that supports the ongoing communication, tracking, and management review of feedback among a population of end users of the system comprising workers and managers of the workers, the system comprising:
- one or more electronic memory devices that store a repository of data comprising information representing working relationships of the population of end users, information representing each request for feedback, and information representing feedback submitted by each of the population of end users;
- and
- processing circuitry operable to:
- generate at least one first graphical user interface (GUI) via which a first end user of the population of end users is enabled to input, using one or more input devices of the system, first information representing feedback from the first end user regarding a second end user of the population of end users;
- store the first information in the one or more memory devices, and associate, in the repository of data, the first information with the first end user and the second end user;
- analyze information stored in the repository representing feedback regarding the second end user, to determine areas of performance behaviors for which information representing feedback is missing or which information represents feedback from less than a certain number of end users of the population of end users;
- generate at least one second GUI via which a third end user of the population of end users is enabled to input, using one or more input devices of the system, second information representing feedback from the third end user regarding the second end user, wherein the generating comprises adjusting the second GUI for gathering third information representing feedback on areas of additional performance behaviors, based on the determined areas of performance behaviors for which information representing feedback is missing or for which feedback was received from less than the certain number of end users of the population of end users;
- store the second information in the one or more electronic memory devices, and associate, in the repository of data, the third end user and the second end user;
- and
- generate at least one third GUI via which a manager of the second end user is enabled to view one or both of:
- an analysis of quantitative feedback for the second end user;
- and
- qualitative feedback for the second end user.
10 more elements
A non-transitory computer-readable medium comprising executable instructions that, when executed by processing circuitry of a system that supports the ongoing communication, tracking, and management review of feedback among a population of end users of the system comprising workers and managers of the workers, cause the processing circuitry to perform a method comprising:
- generating at least one first graphical user interface (GUI) via which a first end user of the population of end users is enabled to input, using one or more input devices of the system, first information representing feedback from the first end user regarding a second end user of the population of end users;
- storing the first information in a repository of data comprising one or more electronic memory devices, and associating, in the repository, data comprising information representing working relationships of the population of end users, information representing each request for feedback, information representing feedback submitted by each of the population of end users, and the first end user and the second end user;
- analyzing information stored in the repository representing feedback regarding the second end user, to determine areas of performance behaviors for which information representing feedback is missing or which information represents feedback from less than a certain number of end users of the population of end users;
- generating at least one second GUI via which a third end user of the population of end users is enabled to input, using one or more input devices of the system, second information representing feedback from the third end user regarding the second end user, wherein the generating comprises adjusting the second GUI for gathering third information representing feedback on areas of additional performance behaviors, based on the determined areas of performance behaviors for which information representing feedback is missing or for which feedback was received from less than the certain number of end users of the population of end users;
- storing the second information in the one or more electronic memory devices, and associating, in the repository of data, the third end user and the second end user;
- and
- generating at least one third GUI via which a manager of the second end user is enabled to view one or both of:
- an analysis of quantitative feedback for the second end user;
- and
- qualitative feedback for the second end user.
7 more elements
Dependencies are inferred from the claim text.