Changing a language for a user session replay

A computer program product, comprising:

• a computer readable storage medium;
• and
• a computer readable program code stored in the computer readable storage medium, the computer readable program code containing instructions that are executed by a central processing unit (CPU) of a computer system to implement a method of changing a language for a replay of a session of a user, the method comprising:
• the computer system capturing data from requests and responses included in hits in the session;
• based on the captured data, the computer system determining an initial language of content presented to the user in the session;
• the computer system obtaining a selection by an analyst of a preferred language for the replay of the session;
• the computer system determining whether the preferred language selected by the analyst matches the initial language of the content presented to the user in the session;
• if the preferred language selected by the analyst does not match the initial language of the content presented to the user in the session, the computer system translating the captured data from the initial language into the preferred language and based on the translated captured data, the computer system performing the replay of the session by presenting the content in the preferred language and not in the initial language, the replay of the session being viewed by the analyst, or if the preferred language matches the initial language, the computer system performing the replay of the session by presenting the content in the initial language, without translating the captured data;
• the computer system parsing events included in the captured data;
• the computer system identifying a next event in the parsed events;
• the computer system determining that the next event indicates a change in an image displayed on a computing device being utilized by the user during the session;
• the computer system searching Hypertext Markup Language (HTML) documents generated from a resource file from which image data for the session is reproduced;
• in response to the searching, the computer system determining that the HTML documents do not include an HTML document that specifies the change in the image displayed on the computing device;
• and
• based on the HTML documents not including the HTML document that specifies the change in the image displayed on the computing device, the computer system generating the HTML document that specifies the change in the image displayed on the computing device, wherein the performing the replay of the session by presenting the content in the preferred language includes replaying the session by employing the generated HTML document.

A computer system comprising:

• a central processing unit (CPU);
• a memory coupled to the CPU;
• and
• a computer readable storage device coupled to the CPU, the storage device containing instructions that are executed by the CPU via the memory to implement a method of changing a language for a replay of a session of a user, the method comprising:
• the computer system capturing data from requests and responses included in hits in the session;
• based on the captured data, the computer system determining an initial language of content presented to the user in the session;
• the computer system obtaining a selection by an analyst of a preferred language for the replay of the session;
• the computer system determining whether the preferred language selected by the analyst matches the initial language of the content presented to the user in the session;
• if the preferred language selected by the analyst does not match the initial language of the content presented to the user in the session, the computer system translating the captured data from the initial language into the preferred language and based on the translated captured data, the computer system performing the replay of the session by presenting the content in the preferred language and not in the initial language, the replay of the session being viewed by the analyst, or if the preferred language matches the initial language, the computer system performing the replay of the session by presenting the content in the initial language, without translating the captured data;
• the computer system parsing events included in the captured data;
• the computer system identifying a next event in the parsed events;
• the computer system determining that the next event indicates a change in an image displayed on a computing device being utilized by the user during the session;
• the computer system searching Hypertext Markup Language (HTML) documents generated from a resource file from which image data for the session is reproduced;
• in response to the searching, the computer system determining that the HTML documents do not include an HTML document that specifies the change in the image displayed on the computing device;
• and
• based on the HTML documents not including the HTML document that specifies the change in the image displayed on the computing device, the computer system generating the HTML document that specifies the change in the image displayed on the computing device, wherein the performing the replay of the session by presenting the content in the preferred language includes replaying the session by employing the generated HTML document.