Automatically augmenting message exchange threads based on tone of message

A system comprising one or more processors and memory operably coupled with the one or more processors, wherein the memory stores instructions that, in response to execution of the one or more processors, cause the one or more processors to:

• determine, from a message exchange thread involving one or more message exchange clients, a message contributed to the message exchange thread by a participant, wherein the message is directed by the participant to a personal assistant module participating in the message exchange thread as part of a conversation between the participant and the personal assistant module;
• analyze the message;
• based on the analyzing:
• calculate, an idle chatter score associated with the message, wherein the idle chatter score represents a similarity between the message and previous conversational content known to be idle chatter;
• calculate a search query suitability score associated with the message, wherein the search query suitability score represents a similarity between the message and previous messages that were directed to personal assistant modules in order to cause the personal assistant modules to conduct searches;
• perform a comparison of the idle chatter score with the search query suitability score;
• based on the comparison, select, as new content to be incorporated into the message exchange thread by the personal assistant module as a response to the message, either a conversational response to the message or content responsive to a search query generated based on the message;
• and
• incorporate, as a message from the personal assistant module, the new content into the message exchange thread.

At least one non-transitory computer-readable medium comprising instructions that, in response to execution of the instructions by a computing system, cause the computing system to perform the following operations:

• determining, from a message exchange thread involving one or more message exchange clients, a message contributed to the message exchange thread by a participant, wherein the message is directed by the participant to a personal assistant module participating in the message exchange thread as part of a conversation between the participant and the personal assistant module;
• analyzing the message;
• based on the analyzing:
• calculating, an idle chatter score associated with the message, wherein the idle chatter score represents a similarity between the message and previous conversational content known to be idle chatter;
• calculating a search query suitability score associated with the message, wherein the search query suitability score represents a similarity between the message and previous messages that were directed to personal assistant modules in order to cause the personal assistant modules to conduct searches;
• comparing the idle chatter score with the search query suitability score;
• based on the comparing, selecting, as new content to be incorporated into the message exchange thread by the personal assistant module as a response to the message, either a conversational response to the message or content responsive to a search query generated based on the message;
• and
• incorporating, as a message from the personal assistant module, the new content into the message exchange thread.