System and method for collecting and storing electronic messages of different types based on subject matter
AssigneeMesh01
InventorsLane Belling, Brian James Bednarek, Richard Pressler
Life of this patent
Estimating the term…
Abstract
Included are methods for integrating communications data by project, Analyst and Tester, without requiring the subject to be included in the communication data. The methods integrate at least two communication channels into a database by project, wherein at least at least one communication channel is configured to send communication data directly to the database and at least one other communication is periodically pooled in order to data transfer to the database.
Claims17
A method for integrating and storing communications data of differing electronic message type, said method comprising the acts of:
- integrating at least a first and a second communication channel into a database by project name using a system comprising one or more processors, configured to run computer code;
- computer code, configured to control the operations of said one or more system processors, for controlling the integrating communications data of differing electronic message types received from said at least a first and a second communication channel into a database by project name, each said at least first and second communications channel configured for sending and receiving messages of differing electronic message types;
- and one or more databases, coupled to said one or more system processors and configured to store communications data of differing electronic message types received from said at least a first and a second communication channel into a database by project name, wherein the system is configured to exchange information, including messages, using said at least a first and a second communication channel, wherein the first communication channel is configured to send and receive communication data of a first message type and wherein the second communication channel is configured to send and receive communication data of a second message type different from said first message type;
- wherein the act of integrating comprises:
- initiating a first project name within a system, said first project name associated with a first analyst, by sending a first project initiation message on at least the first and second communication channel to at least a first and second communication system user, wherein the first analyst and the at least first and second communication system users each have a separate communication address on at least one of the first and second communication channels;
- transmitting a copy of all the communication on the first communication channel between the first analyst and either of the at least first or second communication system users to the database and linking all of these communications with the first project name;
- transmitting a copy of all the communication on the second communication channel between the first analyst and either of the at least first or second communication system user to the database and linking all of these communications with the first project name;
- combining all of the integrated communication between the first analyst and the at least first or second communication system users concerning said first project name directly to the database communication data into a first analyst message stream viewable by the first analyst;
- querying the first analyst message stream for data within the first Analyst message stream;
- and
- generating a report based upon the queried data.
Dependencies are inferred from the claim text.