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US 10,614,701 B2Granted
Monitoring system for security technology
AssigneeIrisity AB (publ)
InventorsJohnny Berlic, Victor Hagelbäck
Life of this patent
Estimating the term…
Abstract
The present invention relates to the operation of a monitoring system for security technology, specifically for swift handling of possible issues with surveillance devices configured to carry out predetermined surveillance tasks. The invention also relates to a corresponding method and a computer program product.
Claims16
A monitoring system for surveillance security technology, the monitoring system comprising:
- a server configured to receive, over a network, information packages relating to a plurality of surveillance devices configured to carry out predetermined surveillance tasks, and
- a database arranged in communication with the server and configured to store the received information packages,
- wherein the server is arranged to, for each of the received information packages:
- receive issue information for the surveillance device, the issue information comprised with the information package;
- identify at least one related information package previously stored in the database based on at least one of the issue information and a profile for the surveillance device, wherein the profile for the surveillance device comprises information relating to a hardware profile for the surveillance device;
- determine a matching level between the received information package and the identified information package;
- select, if the matching level is above a predetermined threshold, a solution message relating to the selected information package, and
- provide the solution message to a computing device for handling an issue at the surveillance device, the computing device connected to the server and the plurality of surveillance devices.
5 more elements
A computer implemented method for operating a monitoring system, the monitoring system comprising:
- a server configured to receive, over a network, information packages relating to a plurality of surveillance devices configured to carry out predetermined surveillance tasks, and
- a database arranged in communication with the server and configured to store the received information packages,
- the method comprising the steps of, for each of the received information packages:
- receiving issue information for the surveillance device, the issue information comprised with the information package;
- identifying at least one related information package previously stored in the database based on at least one of the issue information and a profile for the surveillance device, wherein the profile for the surveillance device comprises information relating to a hardware profile for the surveillance device;
- determining a matching level between the received information package and the identified information package;
- selecting, if the matching level is above a predetermined threshold, a solution message relating to the selected information package, and
- providing the solution message to a computing device for handling an issue at the surveillance device, the computing device connected to the server and the plurality of surveillance devices.
5 more elements
A computer program product comprising a non-transitory computer readable medium having stored thereon computer program means for operating a monitoring system, the monitoring system comprising:
- a server configured to receive, over a network, information packages relating to a plurality of surveillance devices configured to carry out predetermined surveillance tasks, and
- a database arranged in communication with the server and configured to store the received information packages,
- wherein the computer program product comprises, for each of the received information packages:
- code for receiving issue information for the surveillance device, the issue information comprised with the information package;
- code for identifying at least one related information package previously stored in the database based on at least one of the issue information and a profile for the surveillance device, wherein the profile for the surveillance device comprises information relating to a hardware profile for the surveillance device;
- code for determining a matching level between the received information package and the identified information package;
- code for selecting, if the matching level is above a predetermined threshold, a solution message relating to the selected information package, and
- code for providing the solution message to a computing device for handling an issue at the surveillance device, the computing device connected to the server and the plurality of surveillance devices.
5 more elements
Dependencies are inferred from the claim text.