Mobile voice self service device and method thereof
AssigneeWest Corporation
InventorChad Daniel Fox
Life of this patent
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AssigneeWest Corporation
InventorChad Daniel Fox
Estimating the term…
A Mobile Voice Self Service (MVSS) mobile device and method thereof. A VoiceXML browser that is implemented directly on the MVSS mobile device may request a VoiceXML application and process it. A call data manager may also be implemented on the MVSS mobile device and may provide call data that may authorize access to advanced Media Resource Control Protocol (MRCP) services, such as Automatic Speech Recognition (ASR) or Text-To-Speech (TTS). A media resource gateway may then provide the advanced MRCP services to the VoiceXML application processed by the VoiceXML application browser. Hotkey navigations and bookmarked application points to VoiceXML applications may be created and applied through application analysis and state tracking. Therein, VoiceXML document transitions and user input are stored to maintain application state changes until the user requests creation of an application bookmark.
A mobile device, comprising:
A method, comprising:
A non-transitory computer readable medium comprising instructions for:
Dependencies are inferred from the claim text.