System and method for concurrent multipoint backup

A method of providing support services to virtual machines, comprising:

• obtaining a first support request for a virtual machine of the virtual machines;
• obtaining a capacity analysis of the backup storages in response to the request;
• making a first determination, using the capacity analysis, that the backup storages do not have sufficient capacity to service the support request;
• in response to the first determination:
• predicting a future capacity of the backup storages;
• making a second determination, using the predicted future capacity, that the backup storages have sufficient capacity to service the support request at a future point in time;
• and
• in response to the second determination:
• initiating a support session between the remote backup agent and the virtual machine using the bad host map at the future point in time to service the first support request.

A non-transitory computer readable medium comprising computer readable program code, which when executed by a computer processor enables the computer processor to perform a method for providing support services to virtual machines, the method comprising:

• obtaining a first support request for a virtual machine of the virtual machines;
• obtaining a capacity analysis of the backup storages in response to the request;
• making a first determination, using the capacity analysis, that the backup storages do not have sufficient capacity to service the support request;
• in response to the first determination:
• predicting a future capacity of the backup storages;
• making a second determination, using the predicted future capacity, that the backup storages have sufficient capacity to service the support request at a future point in time;
• and
• in response to the second determination:
• initiating a support session between the remote backup agent and the virtual machine using the bad host map at the future point in time to service the first support request.