Dynamic model-based ringer profiles

A method for dynamic model-based ringer profiles, comprising:

• receiving one or more incoming calls;
• based on the one or more incoming calls, generating one or more incoming call records, each of the incoming call records including:
• an elapsed ringing time value associated with one of the incoming calls, and
• a headset connected value;
• storing one or more ringer profiles including a current ringer profile, wherein the one or more ringer profiles are generated using the one or more incoming call records;
• receiving a new incoming call;
• and
• in response to receiving the new incoming call, sounding a ringtone according to the current ringer profile.

A desk phone, comprising:

• a communications interface;
• a ringer;
• a timer;
• at least one processor;
• and
• memory coupled to the at least one processor, the memory having stored therein instructions which when executed by the at least one processor, cause the at least one processor to perform a process for dynamic model-based ringer profiles, the process including:
• receiving one or more incoming calls;
• for each of the one or more incoming calls:
• calculating an elapsed ringing time value of the incoming call using the timer, and generating an incoming call record including the elapsed ringing time value of the incoming call;
• sending the one or more incoming call records to a remote ringer profile server;
• receiving, from the remote ringer profile server, a current ringer profile;
• storing the current ringer profile;
• receiving a new incoming call;
• and
• in response to receiving the new incoming call, sounding the ringer according to the current ringer profile.

A system, comprising:

• at least one processor;
• and
• memory coupled to the at least one processor, the memory having stored therein instructions which when executed by the at least one processor, cause the at least one processor to perform a process for generating dynamic model-based ringer profiles, the process including:
• receiving, from a desk phone, one or more incoming call records, wherein each of the incoming call records includes an elapsed ringing time value;
• storing the one or more incoming call records as historical data;
• building a ringer model by applying a model builder to the historical data;
• generating a ringer profile by applying the ringer model to current data;
• and
• transmitting the ringer profile to the desk phone.