Generating recommendations for achieving optimal cellular connectivity based on connectivity details and current and predicted future events

A method comprising:

• receiving, by a recommendation computer system that provides recommendations regarding mitigation actions to be undertaken by a network security device associated with a private network, from an external network a first set of data pertaining to one or more wireless carriers, wherein a modem of the private network is configured to provide connectivity to the external network on behalf of the private network via a first wireless carrier of a plurality of wireless carriers, and wherein the first set of data is selected from one or more of an Internet feed pertaining to current and future predicted connection status for each of the plurality of wireless carriers, real-time user reports pertaining to their respective connection status with the plurality of wireless carriers, past and current connection behavior of the plurality of wireless carriers, current and future weather conditions, future outage information received from the plurality of wireless carriers, performance data metrics pertaining to the plurality of wireless carriers, and one or more future events that may potentially impact the current and future predicted connection status;
• receiving, by the recommendation computer system, from the network security device a second set of data including one or more of, current connection parameter values associated with the first wireless carrier as observed by one or more user computing devices that are operatively coupled to the network security device, reported hardware/software issues pertaining to the network security device and configuration information associated with the network security device and the modem, wherein the configuration information includes one or more of a software version, a hardware version, and configuration settings of the network security device and the modem;
• based on machine learning processing of the received first set of data and the received second set of data, predicting, by the recommendation computer system, an interruption of the connectivity to the external network at a point in time in the future;
• determining, by the recommendation computer system, whether the predicted interruption can be mitigated by performing a reconfiguration of the network security device or the modem;
• when said determining is affirmative, then issuing, by the recommendation computer system, a first recommendation to the network security device to perform the reconfiguration, wherein the recommended reconfiguration includes one or more of updating firmware, updating software, installing a software patch and revising configuration settings of the network security device or the modem;
• and
• when said determining is negative, then issuing, by the recommendation computer system, a second recommendation to the network security device to switch from the first wireless carrier to a second wireless carrier of the plurality of wireless carriers, wherein the second recommendation is based on processing of data pertaining to the second wireless carrier within the first set of data by machine learning.