Dynamic logging framework for multi-tenant cloud environment

A system comprising:

• a memory that stores instructions;
• and
• one or more processors configured by the instructions to perform operations comprising:
• receiving a notification of an issue with a cloud services application;
• determining that troubleshooting of the issue comprises review of server logs containing personal data;
• enabling a data protection and privacy log level instead of a default log level to capture the personal data;
• generating the one or more server logs containing personal data during replication of the issue based on detecting that the data protection and privacy log level is enabled;
• indexing the one or more server logs containing personal data and setting access permission to the one or more server logs;
• detecting that a specified retention time period for the personal data has lapsed;
• automatically purging the personal data of the one or more server logs based on detecting that the specified retention time period has lapsed;
• and
• recording a record that the personal data has been purged.

A non-transitory computer-readable medium comprising instructions stored thereon that are executable by at least one processor to cause a computing device to perform operations comprising:

• receiving a notification of an issue with a cloud services application;
• determining that troubleshooting of the issue comprises review of server logs containing personal data;
• enabling a data protection and privacy log level instead of a default log level to capture the personal data;
• generating the one or more server logs containing personal data during replication of the issue based on detecting that the data protection and privacy log level is enabled;
• indexing the one or more server logs containing personal data and setting access permission to the one or more server logs;
• detecting that a specified retention time period for the personal data has lapsed;
• automatically purging the personal data of the one or more server logs based on detecting that the specified retention time period has lapsed;
• and
• recording a record that the personal data has been purged.