A locking and unlocking method executed by a portable terminal, the portable terminal including a service providing unit, a first sending unit, and a first receiving unit, the portable terminal being capable of communicating with a server in which authentication information is stored, the locking and unlocking method executed by the portable terminal comprising:
- providing, by the service providing unit, a use reservation service for a vehicle or facilities by communicating with another server, the other server different from the server;
- sending, by the first sending unit, a first signal to the server in response to a request from the service providing unit when a first operation is performed during execution of processing by the service providing unit for providing the use reservation service, the first signal requesting the authentication information used for locking and unlocking the vehicle or the facilities;
- and
- receiving, by the first receiving unit, the authentication information from the server,
- wherein the server is managed by another organization different from an organization managing the other server.