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US 10,482,431 B2Granted
Vehicle tracking systems and methods
AssigneeThe Reynolds and Reynolds Company
InventorRobert T. Brockman
Life of this patent
Estimating the term…
Abstract
A vehicle service facility may include an RFID transmitter-receiver. The RFID transmitter-receiver may include at least one RFID antenna. The RFID transmitter-receiver may further include an RFID reader. The vehicle service facility may also include a computer system, the computer system having a programmable processor such as a microprocessor or a microcontroller and processor-readable or computer-readable programming code embodying logic embedded on tangible, non-transitory computer readable media. The computer system is in data communication with the RFID reader.
Claims13
A method comprising:
- providing a vehicle service facility, the vehicle service facility comprising:
- an RFID transmitter-receiver, the RFID transmitter-receiver comprising at least one RFID antenna and an RFID reader, the at least one RFID antenna being a vehicle intake bay antenna;
- a computer system, the computer system having a programmable processor and processor-readable or computer-readable programming code embodying logic embedded on tangible, non-transitory computer readable media, the computer system in data communication with the RFID reader;
- a vehicle intake bay;
- a greeting screen, the greeting screen located within the vehicle intake bay, the greeting screen positioned to be viewed by a customer, the greeting screen adapted to display a customer name, the vehicle service facility name banner;
- an advertisement banner;
- a vehicle year and model, or a combination thereof;
- and
- a service shop;
- detecting an RFID tag with the vehicle intake bay entry antenna;
- determining whether the RFID tag is associated with a loaner vehicle;
- determining whether the RFID tag is associated with a vehicle having a scheduled appointment;
- determining whether the RFID tag is associated with a vehicle associated with a walk-in customer;
- and
- displaying a customer name on a greeting screen only for customers having a scheduled appointment.
12 more elements
Dependencies are inferred from the claim text.