Extensible moderation framework

A system for moderating content posted in a network operating within a database system, comprising:

• a hardware processor;
• and
• memory storing one or more stored sequences of instructions which, when executed by the processor, cause the processor to carry out the steps of:
• displaying a rule template to selectively associate rules with the network, the rules moderating content to be posted in the network;
• displaying one or more user criteria lists in the rule template to selectively associate with the rules, the user criteria lists identifying types of users associated with the network;
• displaying one or more content criteria lists in the rule template to selectively associate with the rules, the content criteria lists including keywords;
• displaying one or more actions in the rule template to selectively associate with the rules for applying to the content, wherein the actions include:
• a block action for blocking the content;
• a replace action for replacing the content;
• a flag action for flagging the content;
• a premoderation action for redirecting the content to a moderator;
• and
• a freeze and notify action to lock the users out of the network and notify the moderator;
• and
• applying the actions associated with the rules to the content based on a comparison of the selected user criteria lists with the types of users posting the content in the network and based on a comparison of the keywords in the selected content criteria lists with the content to be posted in the network.

A method for moderating content posted in a community operated on database system, comprising:

• displaying a user interface to selectively associate rules with the community, the rules moderating content posted in the community;
• displaying user criteria lists in the user interface to selectively associate with the rules, the user criteria lists identifying types of users associated with the community;
• displaying one or more content criteria lists in the user interface to selectively associate with the rules;
• displaying one or more actions in the user interface to selectively associate with the rules for applying to the content, wherein the actions include:
• a block action for blocking the content;
• a replace action for replacing the content;
• a flag action for flagging the content;
• a premoderation action for redirecting the content to a moderator;
• and
• a freeze and notify action to lock the users out of the network and notify the moderator;
• and
• applying the actions associated with the rules to the content based on a comparison of the associated user criteria lists with the types of users posting the content in the community and based on a comparison of the associated content criteria lists with the content to be posted in the network.