Methods and systems to prioritize alerts with quantification of alert impacts
AssigneeVMware, Inc.
InventorsAshot Nshan Harutyunyan, Vardan Movsisyan, Arnak Poghosyan, Naira Movses Grigoryan
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AssigneeVMware, Inc.
InventorsAshot Nshan Harutyunyan, Vardan Movsisyan, Arnak Poghosyan, Naira Movses Grigoryan
Estimating the term…
Methods and systems are directed to quantifying and prioritizing the impact of problems or changes in a computer system. Resources of a computer system are monitored by management tools. When a change occurs at a resource of a computer system or in log data generated by event sources of the computer system, one or more of the management tools generates an alert. The alert may be an alert that indicates a problem with the computer system resource or the alert may be an alert trigger identified in an event message of the log data. Methods described herein compute an impact factor that serves as a measure of the difference between event messages generated before the alert and event messages generated after the alert. The value of the impact factor associated with an alert may be used to quantitatively prioritize the alert and generate appropriate recommendations for responding to the alert.
A method stored in one or more data-storage devices and executed using one or more processors of a computing environment to prioritize alerts generated by management tools that monitor a computing system, the method comprising:
A computer system that prioritizes alerts indicating changes to a system, the computer system comprising:
A non-transitory computer-readable medium encoded with machine-readable instructions that implement a method carried out by one or more processors of a computer system to perform the operations
Dependencies are inferred from the claim text.