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US 10,455,397 B1Granted
Context aware subscriber service
AssigneeWest Corporation
InventorsGautham Pallapa, Santhosh Shetty
Life of this patent
Estimating the term…
Abstract
One example method of operation provides receiving, at a server, event data generated by a user device indicating an emergency event, initiating an emergency application on the user device, processing the event data to identify whether the event data exceeds an emergency status threshold, transmitting a notification to the user device, and based on a response from the user device, notifying third party services of the emergency event.
Claims21
A method comprising:
- initiating, via a user device, an emergency application on the user device in response to an event associated with a user of the user device;
- generating, via the user device, event data associated with the event;
- pre-processing, via the user device, the event data to make an initial determination as to whether the event data indicates a potential emergency event based on one or more data thresholds;
- identifying, via the user device, that the event data indicates a potential emergency event;
- transmitting, via the user device, the event data to a remote server for analysis based on the identification of the potential emergency event;
- and
- receiving, via the user device, a request from the remote server to automatically provide additional data for ongoing analysis by the remote server based on a determination by the remote server that the event data identifies an emergency event.
4 more elements
A mobile device, comprising:
- a memory to store at least one instruction that when executed by a processor causes the processor to:
- initiate an emergency application in response to an event associated with a user of the mobile device;
- generate event data associated with the event;
- pre-process the event data to make an initial determination as to whether the event data indicates a potential emergency situation based on one or more data thresholds;
- and
- cause a transmitter to transmit the event data to a remote server for analysis, if the initial determination identifies that the event data indicates a potential emergency situation.
3 more elements
A method comprising:
- receiving, via a remote server, event data generated by a user device in response to an event associated with a user of the user device, wherein the event data is pre-processed by the user device to make an initial determination as to whether the event data indicates a potential emergency event;
- identifying, via the remote server, that the potential emergency event is an emergency event based on an analysis of the event data;
- communicating, via the remote server, a request to the user device to automatically provide additional data based on the identification of the emergency event;
- performing, via the remote server, an ongoing analysis of the additional data received from the user device;
- and
- notifying, via the remote server, a third party service provider of the emergency event.
3 more elements
Dependencies are inferred from the claim text.