System, method and apparatus for processing patient information and feedback

One or more non-transitory, computer-readable storage media comprising a plurality of instructions that in response to being executed cause a computing device to:

• receive real time updates of patient feedback data transmitted by a patient device from selection of one or more keywords from a keyword cloud comprising a plurality of at least one of symptoms, complications, medication side effects, phase of care, and patient conditions each of which are based on a medical procedure, wherein the keyword cloud is structured in accordance with previous selection of one or more previously displayed keywords inputted on the patient device during a monitoring period defined as a period between the medical procedure and a post-procedure follow-up visit with a health care provider inputted on the patient device for structuring subsequently displayed keyword clouds;
• determine a weight from the selection of the one or more keywords in the keyword cloud based on a predicted correlation between the selection and a potential complication;
• identify a potential complication from a plurality of potential complications based on the weight determined from the selection of the one or more keywords in the keyword cloud exceeding a threshold weight associated with the particular potential complication;
• output, in real-time, to a healthcare provider portal accessible via a server an alert in response to a determination the threshold weight associated with the particular potential complication has been exceeded, wherein the alert includes the one or more selected keywords associated with the particular potential complication and the threshold;
• receive, via the healthcare provider portal, a customized care plan for the patient in response to the alert;
• and
• transmit the customized care plan to the patient device.

A method for early detection and treatment of complications following a medical procedure, the method comprising the steps of:

• presenting, via a processor, a keyword cloud on a display of a patient device, wherein the keyword cloud comprises a plurality of at least one of symptoms, complications, medication side effects, phase of care, and patient conditions each of which are based on the medical procedure, wherein the keyword cloud is structured in accordance with previous selection of one or more previously displayed keywords inputted on the patient device during a monitoring period defined as a period between the medical procedure and a post-procedure follow-up visit with a health care provider;
• receiving in real time, by a server, the received selection of one or more keywords in the keyword cloud from the patient device;
• determining, by a server, a weight from the selection of the one or more keywords in the keyword cloud based on a predicted correlation between the selection and a potential complication;
• identifying, by a server, a potential complication from a plurality of potential complications based on the weight determined from the selection of the one or more keywords in the keyword cloud exceeding a threshold weight associated with the particular potential complication;
• outputting in real-time, via a second display operatively connected to the server, an alert in response to a determination the threshold weight associated with the particular potential complication has been exceeded, wherein the alert includes the one or more selected keywords associated with the particular potential complication and the threshold to a healthcare provider utilizing the healthcare provider portal
• receiving from a healthcare provider a customized care plan for the patient from a second input operatively connected to the server in response to the alert;
• and
• transmitting the customized care plan to the patient device, wherein the transmitted customized care plan is displayed to the patient via the patient device display.