US 10,375,184 B2Granted

Electronic content engagement determination

Assigneesalesforce.com, inc.

InventorsJohan Philip Magnusson, Joel Ragnar Palmert

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Abstract

This disclosure provides various techniques that may allow for tracking how a user interacts with content. For example, a user may interact with various types of content, such as web pages, applications, text, multimedia, or any other type of content. In one example of web page content, for example, this disclosure provides that executable code may be included with a web page and run on a user's system (e.g., via a web browser). The code may be capable of monitoring which content is visible in a viewport of the web browser, when the content is visible, and what part of the viewport contains the content. This monitoring data may be used to measure user interaction or engagement with the content.

Claims12

Dependent claims

A method, comprising:

receiving, at a server computing system from a client computing system, a request for a page of electronic content including elements of content;
in response to the request, the server computing system transmitting the page to the client computing system, wherein the transmitted page includes executable code capable of causing operations comprising:
causing a plurality of elements of content of the page of electronic content to be visible in a viewport of the client computing device;
in response to a scroll command from a user,
determining locations at which respective elements of content were visible on a display of the client computing system prior to the scroll command;
and
determining durations of time during which the respective elements of content were visible at the determined locations on the display of the client computing system prior to the scroll command;
and
transmitting viewer interaction information indicative of the locations and durations of time to the server computing system;
and
storing, by the server computing system, respective engagement scores for the respective elements of the page, wherein the respective engagement score for a given element of content is determined by:
calculating a first engagement sub-score for the given element of content for a first duration that the element of content remained at a first location within the viewport, wherein the first engagement sub-score is calculated based on the result of a first function using the first location and a second function using the first duration;
calculating a second engagement sub-score for the given element of content for a second duration that the element of content remained at a second, different location within the viewport, wherein the second engagement sub-score is calculated based on the result of the first function using the second location and the second function using the second duration;
and
calculating a sum using the first engagement sub-score and the second engagement sub-score, wherein the respective engagement score for the given element of content is based on the sum;
wherein the first function relates a particular location within the viewport to an estimation of user engagement with elements of content at the particular location within the viewport, and the second function relates the duration that the element of content remained at the particular location to a model of user engagement.

13 more elements

An article of manufacture including a non-transitory, computer-readable medium having instructions stored thereon that are capable of causing a computer system to perform operations comprising:

in response to a request from a client computing system that includes a viewport configured to display content, transmitting content including executable code to the client computing system, wherein the executable code is capable of causing the client computing system to:
cause a plurality of elements of content to be visible in the viewport of the client computing device;
in response to a scroll command from a user, monitor the viewport to:
determine locations within the viewport at which respective elements of content were visible prior to the scroll command;
and
determine durations of time during which the respective elements of content were visible at the determined locations via the viewport prior to the scroll command;
and
transmit information indicative of the locations and durations of time to the computer system;
determining respective engagement scores for the respective elements of the content, wherein the respective engagement score for a given element of content is determined by:
calculating a first engagement sub-score for the given element of content for a first duration that the element of content remained at a first location within the viewport, wherein the first engagement sub-score is calculated based on the result of a first function using the first location and a second function using the first duration;
calculating a second engagement sub-score for the given element of content for a second duration that the element of content remained at a second, different location within the viewport, wherein the second engagement sub-score is calculated based on the result of the first function using the second location and the second function using the second duration;
and
calculating a sum using the first engagement sub-score and the second engagement sub-score, wherein the respective engagement score for the given element of content is based on the sum;
wherein the first function relates a particular location within the viewport to an estimation of user engagement with elements of content at the particular location within the viewport, and the second function relates the duration that the element of content remained at the particular location to a model of user engagement;
and
storing the respective engagement scores for the respective elements of content in a database.

13 more elements

Dependencies are inferred from the claim text.