System and method for cognitive intervention on human interactions

A method for intervening in a dialog to provide system-initiated assistive information, the method comprising:

• monitoring a dialog between at least two participants using a separate cognitive entity as a passive monitoring participant in the dialog;
• capturing data from a dialog environment containing at least one of the participants, the captured data comprising at least one of content of the dialog and physiological data for one or more participants;
• identifying assistive information relevant to the dialog and participants;
• and
• using the captured data to determine an intervention index for delivering the assistive information to one or more participants during the dialog by:
• determining a value of the assistive information to the dialog and participants in the dialog;
• and
• determining an intervention cost on the dialog caused by intervening in the dialog to communicate the assistive information;
• wherein the cognitive entity identifies the assistive information, determines the intervention index and intervenes in the dialog in real-time based on the monitored content.

A computer-readable storage medium containing a computer-readable code that when read by a computer causes the computer to perform a method for intervening in a dialog to provide system-initiated assistive information, the method comprising using a separate cognitive entity as a passive monitoring participant in the dialog:

• monitoring a dialog between at least two participants;
• capturing data from a dialog environment containing at least one of the participants, the captured data comprising at least one of content of the dialog and physiological data for one or more participants;
• identifying assistive information relevant to the dialog and participants;
• using the captured data to determine an intervention index of delivering the assistive information to one or more participants during the dialog;
• and
• intervening in the dialog to deliver the assistive information to one or more participants based on the intervention index;
• wherein the cognitive entity identifies the assistive information, determines the intervention index and intervenes in the dialog in real-time based on the monitored content.