Methods, systems, and products for security services
AssigneeAT&T Intellectual Property I, L.P.
InventorJohn Alson Hicks, III
Life of this patent
Estimating the term…
Abstract
Personalized notifications of security events are sent. When an alarm condition is determined, a remote notification address may be retrieved. Personalized text may also be retrieved that describes the alarm condition. A notification message may thus be sent to the remote notification address, with the personalized text describing the alarm condition in a user's own words. The personalized text may then be converted to speech, thus providing an audible announcement of the alarm condition.
Claims17
A method, comprising:
- determining, by an alarm controller associated with a security system, an alarm condition associated with a sensor identifier;
- retrieving, by the alarm controller, an audio file recorded in real time that describes a personalized evacuation instruction describing an evacuation path;
- querying, by the alarm controller, an electronic database for the sensor identifier associated the alarm condition, the electronic database electronically associating sensor identifiers to conferees to a conference call, the sensor identifiers including the sensor identifier associated with the alarm condition;
- identifying, by the alarm controller, the conferees to the conference call in the electronic database that are electronically associated with the sensor identifier;
- identifying, by the alarm controller, network addresses associated with the conferees identified in the electronic database;
- initiating, by the alarm controller, the conference call to the conferees in response to the alarm condition;
- and
- playing, by the alarm controller, the audio file recorded in real time that describes the personalized evacuation instruction describing the evacuation path.
A system, comprising:
- a hardware processor;
- and
- a memory device, the memory device storing instructions, the instructions when executed causing the hardware processor to perform operations, the operations comprising:
- receiving an electronic notification message sent from an alarm controller to a mobile device, the alarm controller associated with a security system, the electronic notification message providing a remote notification of a sensor identifier associated with an alarm condition determined by the alarm controller;
- recording in real time an audio file that describes a personalized evacuation instruction describing an evacuation path;
- querying an electronic database stored by the mobile device for the sensor identifier, the electronic database electronically associating conferees for a conference call to sensor identifiers including the sensor identifier sent from the alarm controller;
- identifying the conferees specified by the electronic database that are electronically associated with the sensor identifier;
- automatically initiating the conference call to the conferees in response to the receiving of the electronic notification message;
- and
- playing the audio file recorded in real time that describes the personalized evacuation instruction describing the evacuation path.
A memory device storing instructions that when executed cause a hardware processor to perform operations, the operations comprising:
- determining a sensor identifier associated with an alarm condition generated by an alarm controller associated with a security system;
- recording in real time an audio file that describes a personalized evacuation instruction describing an evacuation path within a residence;
- querying an electronic database for the sensor identifier, the electronic database stored by the alarm controller and electronically associating conferees for a conference call to sensor identifiers including the sensor identifier associated with the alarm condition;
- identifying the conferees in the electronic database that are electronically associated with the sensor identifier;
- automatically initiating the conference call to the conferees in response to the alarm condition;
- and
- playing the audio file recorded in real time that describes the personalized evacuation instruction describing the evacuation path within the residence.
Dependencies are inferred from the claim text.