Knowledge sharing platform

A server for providing knowledge based e-commerce, the server comprising:

• one or more processors;
• and
• a memory storing commands which are executable by the processors,
• wherein the one or more processors include
• a collection module receiving a question and an answer which is collected by using a network, wherein the question and the answer for the question are collected from a knowledge sharing platform in which the answer is input and then separated into processes in order to store data for providing an answer to search information received from a user terminal in a storage space,
• a process extracting module receiving collected feedback information for the answer, determining the reliability of the answer based on the collected feedback information, determining a keyword and storing the keyword in the storage by receiving the collected answer of which the reliability is equal to or higher than the predetermined threshold, separating the answer into one or more processes at least partially based on the extracted keyword, and extracting a process for solving the question;
• a process processing module matching additional information to each of the extracted processes and storing the matched additional information in the storage space, and
• a communication module receiving search information from a user terminal by using a network, and sending at least one of the answer, the process, and the matched additional information corresponding to the search information to the user terminal by using the network.

A non-transitory computer-readable storage medium including a plurality of commands executed by one or more processors, which allows a computer to execute the following steps by the plurality of commands stored in the non-transitory computer-readable storage medium, the steps comprising:

• receiving a question and an answer which are collected, by a collection module by using a network, wherein the question and the answer for the question are received from a knowledge sharing platform in which the answer is input and then separated into processes in order to store data for providing an answer to search information received from a user terminal in a storage space;
• receiving collected feedback information for the answer, determining the reliability of the answerer based on the collected feedback information;
• determining a keyword and storing the keyword in the storage space by receiving the collected answer of which the reliability is equal to or higher than the predetermined threshold;
• separating the answer into one or more processes at least partially based on the extracted keyword;
• and
• extracting, a process for solving the question by a process extracting module;
• matching, by a process processing module, additional information to each of the extracted processes and storing the matched additional information in the storage space;
• receiving, by a communication module, search information from a user terminal by using a network;
• and
• sending, by the communication module, at least one of the answer, the process, and the matched additional information corresponding to the search information to the user terminal by using the network.